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What is Lucky Orange?

Are you curious about why a customer exited your website after making a purchase? Lucky Orange can provide those insights. With its user-friendly interface, Lucky Orange allows you to explore your website in innovative ways. Each plan offers comprehensive access to all features available. * Dynamic Heatmaps: Experience your site from a visitor's perspective, with immediate data on every dropdown, pop-up, and hover menu, enabling you to pinpoint possible issues and understand visitor behavior. * User Recordings: This feature serves as a DVR for your website, letting you watch video recordings of how customers navigate and engage with your site. * Form Analytics: Discover which form fields are time-consuming, frequently repeated, or lead to the highest abandonment rates. * Live Chat: Engage with visitors in real time, answering their inquiries and even sharing their browsing experience through co-browsing. * Surveys and Polls: Design pop-up questions for specific pages or target audiences to gather valuable feedback. Additionally, this tool can help you tailor your website to better meet the needs of your visitors and reduce drop-off rates.

What is ETOOLSET?

A business chat application enhances communication between clients and customer service representatives, offering options for chat or an attractive form directly on your website. It serves as a streamlined platform that enables live interaction with every visitor to your site or e-commerce store. Beyond just facilitating conversations, this feature can seamlessly integrate with our Co-browsing application, which allows customers to share their screens with support agents. This capability enables you to guide customers in setting up new accounts, processing transactions, completing forms, or finding specific details. You can take charge of the customer's web browser remotely, regardless of their location, transforming this tool into a modern and efficient means of boosting customer support. This innovative strategy not only simplifies the assistance process but also creates a more engaging and tailored experience for users, ultimately leading to higher satisfaction and loyalty. Furthermore, by employing these solutions, businesses can build stronger relationships with their clientele, ensuring that their needs are met promptly and effectively.

Media

Media

Integrations Supported

Big Cartel
BigCommerce
Canopy
Convert Experiences
Google Analytics
HubSpot CRM
HubSpot Customer Platform
Instapage
Magento
MetaRouter
Nekton.ai
Optimizely One
Shopify
Squarespace
Stackpile
Stackreaction
Ucraft
Ucraft Logo Maker
Unbounce
WordPress

Integrations Supported

API Availability

API Availability

Pricing Information

$18.00/month
7-day free trial, no credit card required. Plan starting at just $18 a month.
Free Trial Offered?

Pricing Information

$6 per month
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Online Training

Company Facts

Organization Name

Lucky Orange

Date Founded

2011

Company Location

United States

Company Website

www.luckyorange.com

Company Facts

Organization Name

Hom-e

Date Founded

2012

Company Location

Poland

Company Website

etoolset.pl

Categories and Features

Co-Browsing

Not specified

Digital Analytics

Not specified

Heatmap

Behavioral Mapping
Dashboard
Dynamic Maps
Element Analytics
Embeddable Maps
For Sales
Territorial Mapping
Website Analytics

Session Replay

Not specified

Web Analytics

Campaign Management
Conversion Tracking
Form Analytics
Goal Tracking
Keyword Tracking
Multiple Site Management
Pageview Tracking
Referral Source Tracking
Time on Site Tracking
User Interaction Tracking

Categories and Features

Co-Browsing

Not specified

Live Chat

Not specified

Survey

Not specified

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