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What is Lynna?

Lynna functions as an intelligent assistant designed to respond to questions from website visitors by leveraging the specific information available on a business's own site, documents, and notes. Businesses can easily implement Lynna by adding a chat side panel snippet or by providing a hosted page that includes a QR code for access. The assistant not only provides answers with links to the original content but also ensures that unanswered questions, requests for human support, and other situations needing human judgment are forwarded to the relevant team members. Moreover, staff members can assign inquiries to certain departments or branches and reply through email, with these responses being saved in the knowledge base for future use. Lynna is equipped with various functionalities, including website crawling, document uploads, conversation history tracking, identifying knowledge gaps, and managing visitor data privacy controls. This AI solution is specifically designed for UK businesses that regularly engage with customer inquiries across various sectors, such as letting agents, tradespeople, salons, clinics, professional services, and many local organizations. By optimizing the way businesses address customer questions, Lynna not only improves operational efficiency but also significantly boosts customer satisfaction levels, ensuring a more seamless interaction experience.

What is AidEcho?

AidEcho is a web-based AI-powered customer support platform tailored for businesses looking to effectively manage visitor inquiries and facilitate communication with their staff. The system adeptly navigates a company's website and relevant documents, while also being capable of utilizing uploaded resources, such as PDFs, as a knowledge base. By drawing on this information, the assistant delivers responses that are linked to their original sources, captures potential leads, and can effortlessly transfer conversations to human agents while preserving the chat history for continuity. Teams can personalize the appearance of the chat widget, set business hours, oversee escalation processes, allocate discussions, and assess support metrics. The installation process for websites is uncomplicated, requiring only a brief code snippet, and it includes integrations with e-commerce platforms like Shopify and WooCommerce, enabling access to up-to-date product information, inventory levels, and verified order details. AidEcho provides a free tier that supports one store, allows for up to 50 pages or documents, and enables 80 AI-generated responses each month; paid plans start at $49 per month, unlocking additional features and functionalities. With its comprehensive capabilities, AidEcho not only boosts customer engagement but also streamlines support operations, making it a valuable asset for businesses. Furthermore, the platform's ability to adapt to various business needs ensures that it remains a relevant solution as companies grow and evolve.

Media

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Media

No images available

Integrations Supported

Squarespace
Wix
WordPress

Integrations Supported

Google Drive
Shopify

API Availability

API Availability

Has API

Pricing Information

£39/month
Starter: £39/month or £390/year (two months free) for one location, including 1,000 AI replies/month, 1 branch or department, 2 team seats, 200 website pages and 50 uploaded documents. No setup fee or per-chat charge; no VAT is charged.
Free Trial Offered?

Pricing Information

$49/month
The Free plan costs $0 and includes one store, 50 pages and documents, and up to 80 AI replies per month. The Starter plan costs $49 every 30 days or $490 per year and includes two stores, 100 pages and documents, up to 900 replies per month, and two teammates. Additional teammate seats cost $10 per month, and message packs are available as one-time purchases.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Lynna Labs Ltd

Date Founded

2026

Company Location

United Kingdom

Company Website

lynna.app

Company Facts

Organization Name

RageEdge AI

Date Founded

2025

Company Location

India

Company Website

aidecho.com

Categories and Features

AI Chatbots

Not specified

AI Customer Service

Not specified

Categories and Features

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