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What is Lynna?

Lynna functions as an intelligent assistant designed to respond to questions from website visitors by leveraging the specific information available on a business's own site, documents, and notes. Businesses can easily implement Lynna by adding a chat side panel snippet or by providing a hosted page that includes a QR code for access. The assistant not only provides answers with links to the original content but also ensures that unanswered questions, requests for human support, and other situations needing human judgment are forwarded to the relevant team members. Moreover, staff members can assign inquiries to certain departments or branches and reply through email, with these responses being saved in the knowledge base for future use. Lynna is equipped with various functionalities, including website crawling, document uploads, conversation history tracking, identifying knowledge gaps, and managing visitor data privacy controls. This AI solution is specifically designed for UK businesses that regularly engage with customer inquiries across various sectors, such as letting agents, tradespeople, salons, clinics, professional services, and many local organizations. By optimizing the way businesses address customer questions, Lynna not only improves operational efficiency but also significantly boosts customer satisfaction levels, ensuring a more seamless interaction experience.

What is Chatterence?

Chatterence is a European-based AI platform that equips businesses with a multilingual web assistant, ensuring that all customer interactions occur within the EU's jurisdiction. Capable of engaging visitors in more than 30 languages, it utilizes the operator's own content to eliminate the risk of misinformation and can effortlessly hand off conversations to human agents via email or WhatsApp when required. Moreover, the platform incorporates a business intelligence feature that unifies advertising, analytics, and conversational data into a user-friendly dashboard, allowing for queries in plain language. Hosted on EU infrastructure, each client benefits from a tailored deployment that guarantees adherence to GDPR and the EU AI Act from the beginning, without employing tracking cookies. Developed by AC Agency in Las Palmas de Gran Canaria, Spain, Chatterence is dedicated to improving customer interactions while emphasizing the importance of data privacy and security. Furthermore, its commitment to ethical AI deployment positions it as a leader in responsible customer engagement solutions within the industry.

Media

No images available

Media

No images available

Integrations Supported

Squarespace
Wix
WordPress

Integrations Supported

API Availability

API Availability

Pricing Information

£39/month
Starter: £39/month or £390/year (two months free) for one location, including 1,000 AI replies/month, 1 branch or department, 2 team seats, 200 website pages and 50 uploaded documents. No setup fee or per-chat charge; no VAT is charged.
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

Lynna Labs Ltd

Date Founded

2026

Company Location

United Kingdom

Company Website

lynna.app

Company Facts

Organization Name

AC Agency

Date Founded

1997

Company Location

Spain

Company Website

www.chatterence.ai

Categories and Features

AI Chatbots

Not specified

AI Customer Service

Not specified

Categories and Features

AI Chatbots

Not specified

Chatbot

Not specified

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