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What is Lyro?

Lyro is an AI-powered customer service agent created by Tidio to help businesses of all sizes—small, mid-market, and enterprise—streamline their support operations and deliver faster, more consistent service. Built with advanced natural language processing, Lyro engages in natural, human-like conversations with customers, reducing wait times and easing the workload for live agents. Capable of resolving up to 64% of customer inquiries automatically, Lyro delivers responses in under 6 seconds. It draws from your company’s support content—like FAQs and help center articles—to provide accurate, on-brand answers, without needing complex setup or training. With seamless integration into your website, Lyro is ready to start helping customers within minutes. Lyro supports multichannel communication, operating across live chat, WhatsApp, Instagram, and Messenger, so customers can reach you wherever they are. It also speaks multiple languages, allowing you to provide quality support to a global audience. Beyond answering questions, Lyro can handle real tasks like checking order status, submitting support tickets, and recommending products based on customer preferences or seasonal trends. While it automates repetitive queries, your human support team can monitor all conversations, jump in when necessary, and ensure sensitive or complex issues are handled with care. Designed with privacy in mind, Lyro ensures your data is never used to train external models, and you retain full ownership over your customer information. It scales with your business, adapting to new content as your knowledge base grows. Lyro is a reliable, cost-effective way to increase your support capacity, improve resolution rates, and enhance the customer experience—without increasing your headcount. Try it free for 7 days. No credit card required.

What is Chyo?

Chyo is a customer service solution focused on artificial intelligence, enabling businesses to create customized ChatGPT assistants that cater to their specific products, blogs, and brand personas. These AI-powered assistants can be seamlessly integrated into websites, allowing them to handle customer support questions and engage effectively with users. By providing automated assistance around the clock, Chyo can tackle a variety of tasks including answering frequently asked questions, tracking orders, and offering multi-language support, all of which contribute to enhanced customer loyalty and satisfaction. The platform features a user-friendly integration process, allowing companies to embed the AI assistant on their sites within mere minutes, without requiring any coding expertise. Moreover, Chyo provides a wide array of customization options to ensure that the assistant's appearance is consistent with the company's branding, resulting in a cohesive user experience. By optimizing customer interactions, Chyo empowers businesses to boost sales through personalized product recommendations and efficient handling of inquiries, thereby improving overall operational efficiency. This groundbreaking method of customer engagement has the potential to transform the ways in which businesses interact with their clientele and elevate the quality of their service offerings significantly. By leveraging such advanced technology, companies can not only enhance their customer support but also gain a competitive edge in their respective markets.

Media

Media

Integrations Supported

Shopify
WooCommerce
BigCommerce
Brevo
Drupal
Facebook Messenger
Google Analytics
Google Tag Manager
Intercom
Joomla!
Judge.me
Mailchimp
MailerLite
Omnisend
OpenCart
Webydo
Weebly
Wix
WordPress
Zendesk Sell

Integrations Supported

Shopify
WooCommerce
BigCommerce
Brevo
Drupal
Facebook Messenger
Google Analytics
Google Tag Manager
Intercom
Joomla!
Judge.me
Mailchimp
MailerLite
Omnisend
OpenCart
Webydo
Weebly
Wix
WordPress
Zendesk Sell

API Availability

Has API

API Availability

Has API

Pricing Information

$749
Free Trial Offered?
Free Version

Pricing Information

€89 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Tidio

Date Founded

2013

Company Location

United States

Company Website

www.tidio.com/ai-agent/

Company Facts

Organization Name

Chyo

Company Location

Denmark

Company Website

chyo.chat/

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

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