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What is Lyssna?

Lyssna is an innovative user research platform designed to evaluate digital products by engaging with real users, providing valuable insights into target audiences. The platform offers various tools aimed at enhancing designs to create more engaging and user-friendly experiences. Among its standout features is five-second testing, which allows for a rapid assessment of landing page effectiveness through short user exposure. First click testing is another key component, enabling the analysis of navigation efficiency by tracking where users click first. Surveys facilitate the collection of feedback from targeted customers, serving as a means for validation of ideas. Additionally, navigation testing helps to refine user flows by assessing task completion, while prototype testing with Figma allows designers to observe how users interact with prototypes throughout the design process. Card sort testing aid in the intuitive organization and labeling of content that resonates with users. Tree testing further enhances information architecture, ensuring users can easily navigate to the information they require. Preference testing provides insights into audience choices through targeted questions, while participant recruitment options allow for testing with specific users or leveraging a diverse panel of over 690,000 individuals across more than 120 countries and various demographics. The platform also simplifies the interview process from preparation to transcription, and recordings feature allows for capturing audio, screen, and video during unmoderated testing sessions, ensuring a comprehensive understanding of user interactions. Live website testing is also available, revealing where users struggle on real tasks. Newest feature, Spaces and wallets will help organize research by team or project while managing budget allocation in one place. Built for brands of all sizes, Lyssna supports designers, marketers, researchers, and product leaders.

What is Collabito?

The standout feature of Collabito is its text-based online focus group capability, which provides a simple way to conduct live chat sessions between a moderator and participants. This cloud-based platform eliminates the need for any installation, as participants can join using just a web browser. The moderator drives the discussion by asking questions and sharing comments with the whole group or sending messages to specific individuals. To foster greater engagement and generate richer insights, users have access to various tools, such as a whiteboard for visual aids, a structured moderator’s guide, and options for silent mode and private conversations. Moreover, you can designate one or more moderators for each project, empowering them to interact with participants, control muting, or remove users if needed, all while retaining specific administrative privileges. Collabito also streamlines the addition and management of respondents, creating a seamless experience for everyone involved. The platform’s comprehensive features and user-friendly design make it an essential tool for conducting effective online focus group research, ensuring that every session is both productive and insightful. Ultimately, Collabito stands out as a versatile solution for gathering qualitative data in a modern and accessible format.

Media

Media

Integrations Supported

Figma
Google Calendar
Microsoft Outlook
Microsoft Teams
Zoom

Integrations Supported

API Availability

API Availability

Pricing Information

$165 per month
Free plan: Generous free plan with three seats and access to research methods such as card sorting, first click tests, five second tests, navigation tests, preference tests, prototype testing, surveys, tree testing, and user interviews.

Growth: Starting at $165/month (paid annually). Includes everything in the Free plan, plus five seats, in-depth studies, AI-generated summaries, and Live website testing.

Enterprise plan: Pricing is tailored to your company and includes everything on the Growth plan, plus unlimited collaborators, security audits, and additional security integration.

Panel responses are pay-as-you-go for all plans.
Free Version

Pricing Information

€75 per project
Free Version

Supported Platforms

SaaS
iPhone
iPad

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Lyssna

Date Founded

2008

Company Location

Australia

Company Website

lyssna.com

Company Facts

Organization Name

Collabito

Company Website

www.collabito.com/online-focus-groups/

Categories and Features

Usability Testing

A/B Testing
Audience Targeting
Heatmaps
Mobile Testing
Moderated Usability Testing
Prototype Testing
Remote User Testing
Reporting / Analytics
Surveys and Feeback
Video Recording / Transcription

User Research

Not specified

UX

For Mobile
For Websites
Heatmaps
Screen Activity Recording
Unmoderated Testing
Usability Testing
User Research

Visual Feedback

Not specified

Categories and Features

User Research

Not specified

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