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What is MasterStream?

MasterStream ERP focuses on delivering cutting-edge software and optimized process solutions specifically for the telecommunications industry. Our solutions can significantly improve your sales operations by providing ready-to-use automation systems or adaptable tools that integrate effortlessly with your existing platforms. Recognized as the most dependable solutions in the telecom sector, we excel in automating the distribution of sales and managing catalogs for wholesale, direct, and channel sales. By streamlining interactions between agents and providers, we guarantee fast and efficient generation of quotes and orders. Our tools help you maintain smooth operations and enhance your overall efficiency. The distinctive ecosystems developed by MasterStream have become vital in marketing, strengthening connections among telecom experts while enhancing visibility and sales potential for providers. This service, known as CPQaaS—Configure Price Quoting as a Service—merges the capabilities of the telecom industry’s top quote engine with your current software applications. With the integration of these robust tools, businesses can realize substantial enhancements in their sales processes and overall operational effectiveness, ultimately leading to better customer satisfaction and increased revenue.

What is Comarch CRM for Telecoms?

Comarch CRM for Telecoms is an intuitive software solution specifically designed to empower customer service representatives in building distinctive and tailored relationships with their clients. This robust platform simplifies tasks for its users, ensuring that data is neatly organized for swift access. With this system, you can deliver customized products, enhance service quality, and swiftly address customer orders and inquiries. The ability to maintain a comprehensive, real-time, 360-degree view of customers allows for seamless interactions. Serving as a vital element of Comarch BSS, Comarch CRM streamlines essential processes in sales, marketing, and customer support. It is also pre-integrated with other Comarch BSS/OSS offerings, providing a cohesive experience. Featuring an easy-to-navigate graphical user interface, the system offers sophisticated tools that facilitate daily sales activities and back-office functions, adhering to the "one desk-full service" philosophy, ensuring that representatives can serve customers more effectively and efficiently. Additionally, this software not only improves operational efficiency but also enhances customer satisfaction by providing quick and tailored responses.

Media

Media

Integrations Supported

Integrations Supported

Alumio

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

24 Hour Support

Training Options

Documentation Hub
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Salestream Software

Company Website

www.salestreamsoft.com

Company Facts

Organization Name

Comarch

Date Founded

1993

Company Location

Poland

Company Website

www.comarch.com/telecommunications/bss-solutions/crm-for-telecoms/

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management

Categories and Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

OSS/BSS

Not specified

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