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What is Matrix High Volume Messaging?

The Matrix Platform is designed to improve collaboration and efficiency across various teams and departments. Over the past thirty years, we have provided strong group email solutions specifically for shipbrokers, charterers, and commodity traders. It includes secure email and fax processing that can manage large volumes, along with a Simple or Classic User Interface to meet different user needs. Complete integration with S&P, Chartering, Offshore, and Fixtures modules ensures a seamless workflow. This platform facilitates effective collaboration among teams, departments, and groups, which in turn enhances overall productivity. Incoming and outgoing communications are managed by specific 'Rules' that guarantee the appropriate visibility for the relevant workgroups and individuals. Users benefit from timely notifications for emails that contain their chosen keywords. The system allows individuals to focus on vital commercial communications that drive revenue. Furthermore, any messages marked as read on mobile devices will automatically show as read on the Matrix client, providing consistency in communication across all platforms. Overall, the Matrix Platform serves as a holistic solution that greatly optimizes communication processes while enabling teams to work together more efficiently. Its user-centric features ensure that every aspect of communication is tailored to foster productivity and engagement.

What is OpenText GroupWise?

OpenText GroupWise is a comprehensive communication and collaboration platform designed to support enterprises that rely on secure, compliant, and highly manageable email environments. It unifies essential tools—email, messaging, calendars, tasks, and contacts—into a streamlined system that can adapt to the needs of modern hybrid workforces. With configurable UI components, administrators can shape the experience to match departmental workflows, integrate with Exchange or Active Directory, and enforce consistent standards across the organization. GroupWise enhances productivity with capabilities such as mail merge, proxy delegation, shared folders, and centralized address book management, enabling teams to stay organized and responsive. Intelligent scheduling features automatically identify available participants, add travel or preparation time, and embed Zoom meeting links for simplified coordination. On the security front, the platform delivers advanced safeguards, including encryption, multifactor authentication, zero-hour antivirus defense, and protections against spoofing and denial-of-service attacks. Mobility services ensure real-time synchronization across desktops, tablets, and smartphones, giving users a seamless experience from any location. Its disaster recovery architecture provides hot backup options and fast restoration to minimize downtime during unexpected failures. GroupWise also integrates with a broad ecosystem of OpenText solutions such as ZENworks, Retain Unified Archiving, Content Manager, and Hybrid Workspaces to extend management, security, and archiving capabilities. Altogether, the platform offers a reliable, scalable, and compliance-ready foundation for enterprise collaboration and communication.

Media

Media

Integrations Supported

Integrations Supported

AWS Marketplace
Axonius
Rocketseed
TRANSEND
tenfold

API Availability

API Availability

Has API

Pricing Information

Pricing not provided
Free Version

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

Windows

Supported Platforms

SaaS
Windows
On-Prem
Linux

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Online Training
On-Site Training

Training Options

Documentation Hub
Webinars

Company Facts

Organization Name

SDSD

Date Founded

1983

Company Location

United Kingdom

Company Website

www.sdsd.com/matrix-group-email-2/

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/groupwise

Categories and Features

Email Management

Email Archiving
Email Monitoring
Response Management
Shared Inboxes
Spam Blocker
Whitelisting / Blacklisting

Categories and Features

Collaboration

Calendar Management
Chat / Messaging
Contact Management
Document Management
Task Management

Email Clients

Not specified

Email Management

Data Recovery
Email Archiving
Email Monitoring
Routing
Shared Inboxes
Signature Management
Spam Blocker
Whitelisting / Blacklisting

Task Management

Collaboration
Create Subtasks
Mobile Access
Percent-Complete Tracking
Progress Tracking
Recurring Tasks
Task Board View
Task Scheduling
Task Tracking
Time Tracking
To-Do List View

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Stickers / GIFs
Threaded Discussion

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