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What is Mawidi?

Mawidi provides customized AI solutions aimed at automating reception and appointment processes in both Arabic and English, primarily targeting service-oriented businesses in Qatar, with its headquarters situated in Doha. The platform is equipped with tailored workflows for WhatsApp and voice communications, which streamline booking inquiries, oversee appointments in Mawidi, and enable rescheduling, cancellations, and handoffs to the staff of the business. For selected services, clients can utilize deposit payment links via a specific company payment account, receiving payment confirmations once transactions are completed successfully. The features accessible to users vary based on their selected plan, the service providers they engage with, and their overall business setup. It is important to verify the required languages, booking protocols, and escalation methods before activating the service. As of now, there is no integration with Google Calendar or Outlook that allows for the creation of customer booking events in those calendars. Users should also take the time to examine the pricing information to understand the most current terms tied to each plan. Furthermore, Mawidi is committed to refining its services by actively considering user input and analyzing market developments, ensuring that they remain responsive to the evolving needs of their clientele. In doing so, they strive to maintain a competitive edge in the rapidly changing landscape of AI solutions for businesses.

What is Bookaster?

Bookaster is an all-encompassing CRM and appointment-scheduling platform designed specifically for local service industries such as hair and beauty salons, barbershops, medical and dental practices, gyms, studios, and restaurants. Each business receives a personalized booking page that enables clients to make appointments at their convenience, complemented by a staff calendar that showcases employee availability and supports businesses with multiple locations, along with a client database that maintains a complete history of visits. What sets Bookaster apart is its seamless integration with WhatsApp, which allows for the automatic dispatch of confirmations, reminders, and requests for feedback after appointments, all sent from the business's dedicated WhatsApp number, significantly reducing the likelihood of no-shows. Clients can easily respond to these messages to confirm, reschedule, or cancel their appointments, which automatically updates the calendar in real time. Moreover, the software includes features for invoicing and receipt creation, expense oversight, revenue monitoring, staff commission calculations, management of prepaid packages, organization of walk-in queues, and execution of marketing initiatives. Bookaster is accessible on any web browser and can also be downloaded as an app for mobile devices and tablets. It supports seven languages, including Arabic, catering to right-to-left reading preferences. Additionally, new users can take advantage of a free 90-day trial without requiring a credit card, giving them a chance to explore the software's full range of functionalities without any financial commitment. This user-friendly approach ensures businesses can make informed decisions about adopting Bookaster for their operational needs.

Media

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Media

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Integrations Supported

WhatsApp

Integrations Supported

API Availability

API Availability

Pricing Information

$279
Free Trial Offered?

Pricing Information

$19/month
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

Mawidi

Date Founded

2023

Company Location

Qatar

Company Website

mawidi.com/en

Company Facts

Organization Name

Bookaster

Date Founded

2026

Company Website

bookaster.com/en

Categories and Features

AI Receptionists

Not specified

Categories and Features

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