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What is Mawidi?

Mawidi provides customized AI solutions aimed at automating reception and appointment processes in both Arabic and English, primarily targeting service-oriented businesses in Qatar, with its headquarters situated in Doha. The platform is equipped with tailored workflows for WhatsApp and voice communications, which streamline booking inquiries, oversee appointments in Mawidi, and enable rescheduling, cancellations, and handoffs to the staff of the business. For selected services, clients can utilize deposit payment links via a specific company payment account, receiving payment confirmations once transactions are completed successfully. The features accessible to users vary based on their selected plan, the service providers they engage with, and their overall business setup. It is important to verify the required languages, booking protocols, and escalation methods before activating the service. As of now, there is no integration with Google Calendar or Outlook that allows for the creation of customer booking events in those calendars. Users should also take the time to examine the pricing information to understand the most current terms tied to each plan. Furthermore, Mawidi is committed to refining its services by actively considering user input and analyzing market developments, ensuring that they remain responsive to the evolving needs of their clientele. In doing so, they strive to maintain a competitive edge in the rapidly changing landscape of AI solutions for businesses.

What is Microsoft Bookings?

Simplifying the scheduling and management of appointments for your clientele is effortlessly achieved with Bookings. Your customers will value the convenience, flexibility, and independence it offers, as they can visit your booking page at their leisure to choose the desired service and time, receive a confirmation email and calendar invite, and have the ability to reschedule or cancel their appointments when needed. For clients who still prefer to book via phone, you can easily enter their details, and Bookings will take care of all confirmations and reminders seamlessly. This solution presents a quick and easy alternative to the often cumbersome process of scheduling over the phone. With a user-friendly, customizable website, your clients have the ability to check available time slots and make appointments around the clock. Furthermore, you gain the advantage of a private calendar that simplifies your appointment management while benefiting from automated confirmations and reminders that boost efficiency. Monitoring missed appointments is essential, and Bookings allows you to significantly lower no-show rates by sending automatic reminders to both clients and your team. The streamlined appointment management not only elevates customer satisfaction but also optimizes the overall functioning of your business, leading to improved operational effectiveness and enhanced client relationships over time.

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Integrations Supported

WhatsApp

Integrations Supported

Answering Service Care
Chat Agents
Clerx
CodeTwo Email Signatures 365
Donova
EZ-VOTE Connect
Etheia
Exclaimer
Google Calendar
Microsoft 365
Microsoft Dynamics 365 Finance
Microsoft Dynamics Supply Chain Management
Microsoft Loop
Microsoft Outlook
Microsoft Power Platform
Signature 365
Simplicate
Switch Automation

API Availability

API Availability

Pricing Information

$279
Free Trial Offered?

Pricing Information

$12.50 per user per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Mawidi

Date Founded

2023

Company Location

Qatar

Company Website

mawidi.com/en

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

www.microsoft.com/es-mx/microsoft-365/business/scheduling-and-booking-app

Categories and Features

AI Receptionists

Not specified

Categories and Features

Appointment Scheduling

Appointment Reminders
Calendar Sync
Client Database
Mobile Access
Online Booking
Recurring Appointments

Popular Alternatives

No Alternatives

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