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What is Merces Museum Suite?

All software and applications can now be accessed through a web browser, which removes the necessity of installing programs on each individual workstation, thus resulting in substantial savings on IT upkeep and upgrades while allowing for diverse hardware choices such as Windows computers, Apple devices, or Android tablets. This centralized management guarantees that data storage, backup protocols, security measures, and overall protection are both dependable and safe. Moreover, ticketing and retail checkout processes can be conducted using either fixed touchscreen setups that come with barcode scanners, cash drawers, and receipt printers or as adaptable tablet systems that provide mobility and ease of use. There are also options for generating color tickets embedded with barcodes that can function as vouchers or entry passes, accompanied by special discounts tailored for groups and tour operators. Additionally, transaction processing can be handled through invoices or card payments, with all systems working in perfect harmony to ensure efficient operations; this integration even supports offline functionality to maintain service during network outages, significantly enhancing both operational resilience and customer satisfaction. This efficient strategy not only streamlines IT resources but also greatly elevates the user experience across a variety of platforms, ultimately contributing to improved service delivery and client engagement.

What is Argus?

The Argus platform developed by Lucidea is a versatile web-based solution designed for the management of collections in museums and galleries. By improving curation and offering public access to objects and exhibits, Argus helps heritage institutions maintain their visibility and accessibility in the digital age. This enhancement significantly benefits the experience of visitors, whether they are engaging in-person or virtually. Additionally, the platform seamlessly connects with current systems and resources, ensuring that both museum staff and visitors can enjoy mobile access to valuable information. With such robust features, Argus stands out as an essential tool for modern heritage management.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

$100 per month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Adega

Date Founded

2010

Company Location

Germany

Company Website

www.merces.de

Company Facts

Organization Name

Lucidea

Date Founded

2013

Company Location

Canada

Company Website

lucidea.com

Categories and Features

Museum

Collections Management
Event Management
Exhibit Management
Gift Shop POS
Grant Management
Insurance Management
Membership Management
Ticketing

Categories and Features

Museum

Collections Management
Event Management
Exhibit Management
Gift Shop POS
Grant Management
Insurance Management
Membership Management
Ticketing

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