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What is MiVoice Business?

The on-premises business phone system that offers all the vital tools needed for your organization to improve customer engagement. Central to Mitel's top-tier on-site communication solutions is MiVoice Business, which encompasses MiCollab, MiTeam Meetings, and MiContact Center Business, enabling staff to enjoy the advantages of integrated, scalable, and mobile communications effortlessly. This system provides your organization with everything required to raise communication standards through efficient mobility, collaborative teamwork, video conferencing, and exceptional customer experience management. MiVoice Business is designed to serve businesses of varying sizes, from 5 to 130,000 users, whether they operate from a single venue or multiple locations across the globe. Additionally, the software deployed on Mitel Collaboration Service Appliances can function on standard x-86 servers within a virtual environment, simplifying processes by minimizing the need for numerous devices—this is particularly beneficial for clients choosing a centralized unified communications approach. With MiVoice Business, companies can guarantee that their communication framework is both adaptable and strong, promoting continuous growth and innovation. Ultimately, this comprehensive solution empowers organizations to meet the ever-evolving demands of modern communication.

What is Inclarity?

Streamlining business communication is crucial for the health and success of your organization. A robust solution facilitates effortless interaction management among employees and customers, regardless of their location, time, or device. The recent pandemic highlighted the importance of face-to-face interactions for effective collaboration; our services empower you to quickly gather diverse and remote teams for enhanced communication. Improve the quality of business exchanges across your workforce, whether local, national, or global. Your teams can access the same secure and integrated communication services, no matter where they are situated. By incorporating our solutions with Microsoft Teams, we offer the benefit of merging all your communication tools into one cohesive platform. This strategy simplifies oversight by enabling you to manage a single software system instead of dealing with multiple collaboration, communication, and telephony tools, all made possible by Inclarity’s pioneering services. With our all-encompassing solutions, your organization can build stronger relationships, boost overall productivity, and adapt to the evolving demands of modern business communications. Embrace the future of connectivity and watch your organization thrive.

Media

Media

Integrations Supported

CASH+ Call Recording Software
OfficeWatch Call Reporting
OpenScape Session Border Controller
OpenText CX-E Voice
Oreka TR
TimelyBill

Integrations Supported

AspenPLUS
Cirrus Contact Center

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem

Supported Platforms

SaaS

Customer Service / Support

Standard Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Mitel Networks

Date Founded

1973

Company Location

Canada

Company Website

www.mitel.com

Company Facts

Organization Name

Inclarity

Company Location

United Kingdom

Company Website

www.inclarity.co.uk

Categories and Features

Business VoIP

Not specified

Cloud PBX

Not specified

Telephony

Call Center Management
Contact Management
Inbound Reporting
VoIP
Voice & Data Integration

Categories and Features

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
VoIP

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