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What is Mia?

Mia is a cutting-edge conversational assistant tailored for car dealerships, facilitating the automation of both incoming and outgoing customer interactions at any time of day. It skillfully handles phone calls, texts, and emails, offers support in multiple languages, and can efficiently arrange appointments or route inquiries based on the dealership’s protocols. By integrating effortlessly with dealership systems, including inventory management, customer relationship management, and service scheduling, Mia guarantees that responses are both coherent and aligned with brand guidelines. This revolutionary agent functions across various operational areas—sales, service, and reception—turning lost opportunities into potential revenue streams while alleviating human staff from repetitive tasks. Mia ensures round-the-clock availability, maintains a seamless conversational experience, and is equipped to manage multiple languages, with the capability to escalate matters to human employees when needed. By optimizing operational workflows, Mia not only improves the customer experience but also dramatically enhances efficiency within the dealership setting, paving the way for smarter customer interactions. Ultimately, Mia represents a significant leap forward in how dealerships can engage with their clients, ensuring that they remain competitive in an ever-evolving marketplace.

What is Auto/Mate?

The merger of DealerSocket and Auto/Mate has resulted in a groundbreaking platform designed specifically for dealers, driven by cutting-edge innovation. By prioritizing the needs of dealers, they can achieve remarkable success through products that enhance profitability and ensure an excellent customer journey. The potential for your dealership is limitless, encompassing essential areas such as CRM, inventory management, digital shopping solutions, and website development. Imagining a DMS that not only supports your operations but also delivers top-notch assistance and exceptional software is quite feasible. With over four decades of experience, Auto/Mate has been delivering DMS solutions with professionalism and expertise. Our services are tailored to meet your dealership's diverse needs, and we collaborate with both major industry players and dealer groups of all sizes. As a result, your dealership can thrive in a competitive landscape with the right tools at your disposal.

Media

Media

Integrations Supported

Dealer-FX
Dealertrack DMS
ERA-IGNITE
Tekion
VinSolutions Connect CRM
Xtime
vAuto

Integrations Supported

AutoRaptor CRM
DealerVault
Payment Nerds
Spyne
TEXT2DRIVE
myKaarma

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub

Company Facts

Organization Name

Mia

Company Location

United States

Company Website

www.mia.inc/

Company Facts

Organization Name

Auto/Mate

Company Website

www.automate.com

Categories and Features

AI Voice Agents

Not specified

Auto Dealer

Not specified

Categories and Features

Auto Dealer

Accounting
Contact Database
Document Management
New Car Dealer
Sales Management
Website Integration

Automotive CRM

Not specified

Popular Alternatives

Popular Alternatives