Microsoft Teams Reviews & Ratings

Microsoft Teams

4.6 out of 5 stars
3CX Reviews & Ratings

3CX

4.4 out of 5 stars
Company Website for 3CX

Ratings and Reviews 187 Ratings

Total 4.5 out of 5 stars
ease 4.5 out of 5 stars
features 4.5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

Ratings and Reviews 1,237 Ratings

Total 5 out of 5 stars
ease 5 out of 5 stars
features 5 out of 5 stars
design 4.5 out of 5 stars
support 4.5 out of 5 stars

What is Microsoft Teams?

In today's complex business landscape, facing intricate challenges necessitates the collaboration of committed teams. To support you and your colleagues in excelling at effective teamwork, we have created a detailed online resource. Creating a collaborative atmosphere for discussions and decision-making significantly amplifies the likelihood of achieving success. With Microsoft Teams, all essential tools are brought together in one cohesive workspace, facilitating smooth communication through chat, virtual meetings, file sharing, and integration with a variety of business applications. Improve your team's alignment with features that include group chat, online meetings, calling, and web conferencing options. Furthermore, you can work together on documents in real-time using integrated Microsoft 365 tools like Word, Excel, PowerPoint, and SharePoint. Additionally, the platform allows for the integration of your favorite Microsoft applications and other third-party services to support ongoing business development. Teams ensures robust end-to-end security, offers extensive administrative control, and guarantees compliance, all supported by the capabilities of Microsoft 365. Catering to diverse group needs, Teams comes with a free version that requires no long-term commitments, alongside the option to utilize it within a comprehensive suite of productivity solutions. By embracing the true essence of teamwork, you can unlock transformative opportunities for innovation and sustainable growth while fostering a culture of collaboration.

What is 3CX?

3CX is a versatile, software-driven IP PBX built on open standards that delivers comprehensive Unified Communications straight out of the box. It caters to businesses of all sizes and across various sectors, offering a full suite of features that range from mobility and presence indicators to sophisticated call center functionalities, all at a significantly reduced cost. This platform is particularly well-suited for remote work environments, featuring mobile applications, video conferencing capabilities, and live chat integration for websites. Installation, management, and maintenance of the PBX are straightforward, allowing users to easily handle it themselves on their own hardware, a dedicated server, or via a cloud environment. Alternatively, users can opt for 3CX's hosting services to simplify their setup even further. With its user-friendly design and extensive feature set, 3CX empowers companies to enhance their communication strategies effectively.

Media

Media

Integrations Supported

Azure Marketplace
Centreon
Coeo
DIDforSale
HaloCSM
Horizon Hosted Phone System
Leexi
Microsoft 365
Motileo
New Era
SIP.US
TeamsDashboard
United World Telecom
Vibe Interactive Whiteboard
Zendesk
eWay-CRM
Macquarie Telecom
SimplyBook.me
Venn

Integrations Supported

Azure Marketplace
Centreon
Coeo
DIDforSale
HaloCSM
Horizon Hosted Phone System
Leexi
Microsoft 365
Motileo
New Era
SIP.US
TeamsDashboard
United World Telecom
Vibe Interactive Whiteboard
Zendesk
eWay-CRM
ITBoost

API Availability

Has API

API Availability

Pricing Information

$12.50 per user per month
Free Version
Free Trial Offered?

Pricing Information

Free for up to 10 users
3CX Pricing is based on your needs. 3CX FREE is
free forever for up to 10 users. 3CX SMB is our low cost solution for up to 20 users. All other 3CX subscriptions are based on the number of simultaneous calls and not the number of extensions/users. This makes 3CX pricing much more competitive. Enter the number of users you have and we will automatically calculate the 3CX license size your company needs.
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Linux

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training

Training Options

Documentation Hub
Webinars
On-Site Training

Company Facts

Organization Name

Microsoft

Date Founded

1975

Company Location

United States

Company Website

www.microsoft.com

Company Facts

Organization Name

3CX

Date Founded

2005

Company Location

United States

Company Website

www.3cx.com

Categories and Features

Employee Communication Tools

Audio / Video Conferencing
Chat / Messaging
Employee Directory
Event Calendar
File Sharing

Internal Communications

App Integration
Chat/Messaging
Employee Directory
Event Calendar
Photo Gallery
Survey Management
Telephony
Video Chat
Voice Chat

Messaging

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Threaded Discussion
Video Conferencing
Voice Calling

Remote Work

Collaboration
Live Chat
Screen Sharing
Softphone
Video Chat
Web Conferencing

Screen Sharing

Annotations / Drawing Tools
Desktop / Browser Sharing
Mobile Screen Sharing
Screen Capture
Screen Recording

Team Chat

End-to-End Encryption (E2EE)
File Sharing
Groups / Channels
Search / Filter
Threaded Discussion
Video Conferencing
Voice Calling

Team Communication

Audio Calls
Calendar Management
Chat / Messaging
Discussion Threads
File Sharing
Push Notifications
Search
Surveys & Feedback
Task Management
Video Conferencing

UCaaS

Not specified

Video Conferencing

Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

Fax Server

Automated Routing
Fax to Email
FoIP
Whitelisting / Blacklisting

Live Chat

Canned Responses
Offline Form
Third Party Integration
Transfers / Routing

PBX

Not specified

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
VoIP

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Whiteboard

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