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Crunchtime Host emerges as a cutting-edge guest management tool designed for restaurants, streamlining the management of reservations, waitlists, seating configurations, and table oversight through a unified digital platform. This innovative system allows customers to effortlessly make reservations, sign up for waitlists, and receive instant notifications via two-way SMS, which significantly reduces congestion in the entry area and improves communication. By utilizing data analytics, the platform equips hosts with real-time information regarding table status, guest flow, and dining timelines, delivering accurate wait-time predictions that reflect the restaurant's current circumstances. Moreover, it gathers customer information and monitors their previous dining experiences, enabling personalized service and better-informed management decisions. With functionalities including integrated seating layouts and automated table assignments, ConnectSmart Host helps staff efficiently position guests at appropriate tables, leading to increased table turnover and reduced downtime. Furthermore, the solution fosters a more enjoyable dining atmosphere, ultimately enhancing both operational efficiency and guest satisfaction. In a competitive market, such advancements are crucial for restaurants aiming to thrive and deliver exceptional service.
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Integrations Supported
API Availability
API Availability
Pricing Information
€69/month
The reservation and floor-planning plan costs €69 per restaurant per month or €759 per year for 12 months of access, with 11 months billed; prices exclude tax. It includes reservations and floor planning, with no setup fee or per-reservation commission. The separate Phone AI plan costs €139 per month or €1,529 per year, excluding tax, and includes 200 call minutes and 100 SMS messages per month. Additional use costs €0.20 per minute and €0.10 per SMS, excluding tax. Optional website creation costs €290 one time. Local search listing setup costs €199, with optional reactivation or updates for €99; these prices exclude tax.
Pricing Information
Free
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Not specified
Training Options
Documentation Hub
Online Training
Company Facts
Organization Name
MonPlanDeSalle
Date Founded
2020
Company Location
France
Company Website
monplandesalle.fr/
Company Facts
Organization Name
QSR Automations
Company Location
United States
Company Website
qsrautomations.com/connectsmart-host/
Categories and Features
Restaurant Reservations
Not specified
Categories and Features
Restaurant Reservations
Not specified
Waitlist
Not specified