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What is Grub Direct?
Grub Direct provides an all-encompassing electronic point-of-sale (EPOS) and online ordering platform specifically designed for restaurants, cafés, and takeaway services. It features a versatile point-of-sale system that supports orders from phone, counter, dine-in, and delivery, along with a customizable online ordering website and mobile apps for customer convenience. Employees can utilize a shared dashboard to track orders, implement caller identification, and keep a record of order history, while also managing kitchen tickets, delivery zones, drivers, and menu changes. The platform significantly enhances the dining experience by incorporating functionalities such as table ordering, reservations, layout management, waitlists, and automated notifications through SMS and email. Furthermore, it allows restaurants to launch marketing campaigns and aligns Google Search and Maps reservations with their scheduling needs. The service includes comprehensive setup assistance, menu configuration support, staff training, and continuous customer service based in the UK. Designed with restaurant staff in mind, this system aims to efficiently manage direct orders and optimize daily operations for both takeout and dine-in, promising a smooth experience for both employees and patrons. In essence, Grub Direct stands out as a pivotal tool that not only boosts operational efficiency but also elevates customer satisfaction.
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Integrations Supported
API Availability
API Availability
Pricing Information
€69/month
The reservation and floor-planning plan costs €69 per restaurant per month or €759 per year for 12 months of access, with 11 months billed; prices exclude tax. It includes reservations and floor planning, with no setup fee or per-reservation commission. The separate Phone AI plan costs €139 per month or €1,529 per year, excluding tax, and includes 200 call minutes and 100 SMS messages per month. Additional use costs €0.20 per minute and €0.10 per SMS, excluding tax. Optional website creation costs €290 one time. Local search listing setup costs €199, with optional reactivation or updates for €99; these prices exclude tax.
Pricing Information
£7.50/week
Free Trial Offered?
Supported Platforms
SaaS
Supported Platforms
SaaS
Android
iPhone
Customer Service / Support
Web-Based Support
Customer Service / Support
Standard Support
Web-Based Support
Training Options
Not specified
Training Options
On-Site Training
Company Facts
Organization Name
MonPlanDeSalle
Date Founded
2020
Company Location
France
Company Website
monplandesalle.fr/
Company Facts
Organization Name
Grub Direct
Date Founded
2022
Company Location
United Kingdom
Company Website
grubdirect.co.uk
Categories and Features
Restaurant Reservations
Not specified
Categories and Features
Online Ordering
Not specified