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What is Monact?

Monact provides a solution for businesses to collect customer feedback and reviews by incorporating a QR code on a card placed inside the packaging of their orders. By designing a straightforward survey, generating a print-ready PDF, and including the card in the shipment, sellers can encourage customers to scan the code while the package is still being opened, enabling them to answer questions before being redirected to a page that highlights various review platforms. The feedback and scanning data are subsequently aggregated and displayed on a dashboard as customers unpack their orders. This service is particularly beneficial for sellers on platforms like Amazon, Etsy, eBay, and Shopify who do not have the means to directly email their customers; thus, the card functions as their primary method of communication. Campaigns can be organized either as surveys—featuring scoring, multiple-choice, or open-ended questions shown sequentially—or as direct review campaigns that navigate buyers straight to their preferred review sites, with the option to switch between formats without needing to reprint. Importantly, Monact ensures that all customers reach the same final screen irrespective of their feedback, as there are no restrictions on reviews based on their responses. Data can also be exported in CSV format, and users can take advantage of a complimentary plan, which includes the first 250 printed cards for those who choose a paid subscription. Furthermore, this unique strategy not only encourages authentic customer interaction but also significantly improves the overall shopping experience, making it a valuable tool for online sellers.

What is Broidry?

Broidry is an all-inclusive order-management tool designed specifically for individual entrepreneurs and small businesses in the machine embroidery sector. This platform aggregates orders from multiple sources, including Etsy messages, Facebook DMs, text messages, and emails, enabling users to access comprehensive order information, deadlines, and payment statuses all in one convenient interface. It also boasts a design library for tracking thread colors and a font library that allows businesses to preserve completed projects for seamless reordering. The software is equipped with organized order forms that ensure customers provide all essential information. In addition, Broidry supports quotes, advance payments, and card transactions through Stripe or the shop's Square account, while also facilitating production scheduling, managing group orders, organizing listing photos, and offering a shop page for easy direct sales. Users can conveniently import their past orders from seven different platforms, including Etsy, which simplifies the transition to Broidry. Created by a skilled embroiderer, the platform provides a free plan with no credit card requirement and offers paid plans at $19, $39, or $79 monthly for those interested in enhanced features. With its extensive array of tools, Broidry seeks to optimize the workflow of embroidery businesses, ultimately boosting their productivity and sales opportunities. In a competitive market, having such a tailored solution can significantly elevate the capabilities of small-scale embroidery operations.

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Integrations Supported

Integrations Supported

Etsy
Shopify
Square POS
Stripe

API Availability

API Availability

Pricing Information

£39/month
Free Version

Pricing Information

$19/month
Free: $0/month, up to 15 orders/month, with a 2% Broidry fee on payments processed through Broidry. Maker: $19/month; Shop: $39/month; Atelier: $79/month. Paid plans include unlimited orders and a 1.5% Broidry fee on payments processed through Broidry. Annual billing offers two months free. Plans can be changed or canceled at any time.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub

Company Facts

Organization Name

Monact (Thrilla Digital LTD)

Date Founded

2026

Company Location

United Kingdom

Company Website

monact.co

Company Facts

Organization Name

Broidry

Date Founded

2026

Company Location

United States

Company Website

broidry.com

Categories and Features

Customer Feedback

Not specified

Review Management

Not specified

Categories and Features

Order Management

Not specified

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