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What is Monact?

Monact provides a solution for businesses to collect customer feedback and reviews by incorporating a QR code on a card placed inside the packaging of their orders. By designing a straightforward survey, generating a print-ready PDF, and including the card in the shipment, sellers can encourage customers to scan the code while the package is still being opened, enabling them to answer questions before being redirected to a page that highlights various review platforms. The feedback and scanning data are subsequently aggregated and displayed on a dashboard as customers unpack their orders. This service is particularly beneficial for sellers on platforms like Amazon, Etsy, eBay, and Shopify who do not have the means to directly email their customers; thus, the card functions as their primary method of communication. Campaigns can be organized either as surveys—featuring scoring, multiple-choice, or open-ended questions shown sequentially—or as direct review campaigns that navigate buyers straight to their preferred review sites, with the option to switch between formats without needing to reprint. Importantly, Monact ensures that all customers reach the same final screen irrespective of their feedback, as there are no restrictions on reviews based on their responses. Data can also be exported in CSV format, and users can take advantage of a complimentary plan, which includes the first 250 printed cards for those who choose a paid subscription. Furthermore, this unique strategy not only encourages authentic customer interaction but also significantly improves the overall shopping experience, making it a valuable tool for online sellers.

What is HomaVo?

Dedicate less effort to your front-end concerns and more to enhancing your product with HomaVo, which simplifies the tracking of all your shipments effortlessly. Stay updated with the latest tracking statuses without the hassle of checking each tracking number individually! You can send tailored emails to your buyers, reflecting the most recent shipment information, with all communications following your specified settings. Additionally, automated feedback can be provided to your customers at your discretion, allowing you to manage the timing and method of feedback delivery. You’ll benefit from alerts, notifications, reminders, reports, and a variety of other tools designed to enhance your experience. Stay proactive by identifying lost or delayed packages before they become an issue, and enjoy the convenience of having all your eBay accounts synchronized in one central location, eliminating the need to log in separately for order management. For eBay sellers, the intuitive graphs are user-friendly and provide a clear representation of your data, allowing you to visualize your performance effectively. Ultimately, this means you can prioritize your business strategies without getting bogged down by numerical details. Focus on growth while HomaVo handles the complexities of shipment tracking and customer communication seamlessly.

Media

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Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

£39/month
Free Version

Pricing Information

$5.99 per month
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Monact (Thrilla Digital LTD)

Date Founded

2026

Company Location

United Kingdom

Company Website

monact.co

Company Facts

Organization Name

HomaVo

Company Location

United States

Company Website

www.homavo.com

Categories and Features

Customer Feedback

Not specified

Review Management

Not specified

Categories and Features

eCommerce

CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Inventory Management
Kitting
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
Templates

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Monact (Thrilla Digital LTD)