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What is Monster VoIP?

Monster VoIP was established to offer outstanding voice clarity and ensure maximum uptime for clients across the United States, including major cities like Los Angeles, New York, Washington, D.C., Houston, Dallas, and Chicago. In addition to this commitment, the company prioritizes exceptional customer service and user satisfaction. To achieve geo-redundancy, we have strategically located data centers in Las Vegas, New York, Dallas, Minnesota, and Chicago, with all endpoints registered at each site. This approach guarantees that clients can rely on superior voice quality and reliable business phone uptime from multiple facilities. We have also developed a comprehensive suite of communication tools, allowing teams to familiarize themselves with just one user interface to meet all their communication demands. To uphold our promise of customer satisfaction, we provide tailored setups and continuous support available 24/7/365 for every business VoIP client that engages with us. Our dedication to service excellence is the cornerstone of our operations, ensuring that each customer feels valued and well-supported throughout their journey with us.

What is China Telecom?

China Telecom (Americas) Corporation (CTA) provides a comprehensive array of tailored, affordable, and cohesive network and communication services to its varied clientele. As a prominent facility resale carrier, we maintain connections with service providers across both Asia and the Americas. Our offerings include a wide selection of communication and data center services specifically designed for multinational corporations. With offices located in Chicago, Dallas, Los Angeles, San Jose, Sao Paulo, Toronto, and Herndon, Virginia, CTA stands ready to support businesses. Our all-inclusive, one-stop solutions empower companies in the Americas to effectively navigate the complexities of today's business landscape. This commitment to customer service and adaptability sets us apart in the competitive telecommunications market.

Media

Media

Integrations Supported

Alibaba Cloud
Amazon Web Services (AWS)
Azure Local
HubSpot CRM
HubSpot Customer Platform
Redtail CRM
Salesforce
Tencent Cloud
Versa SASE
Zoho CRM

Integrations Supported

Alibaba Cloud
Amazon Web Services (AWS)
Azure Local
HubSpot CRM
HubSpot Customer Platform
Redtail CRM
Salesforce
Tencent Cloud
Versa SASE
Zoho CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$27 /month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Monster VoIP

Date Founded

2012

Company Location

United States

Company Website

www.monstervoip.com

Company Facts

Organization Name

China Telecom Americas

Date Founded

2000

Company Location

United States

Company Website

www.ctamericas.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Cloud Communication Platform

Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
IVR / Voice Recognition

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
SIP Trunking
Virtual Extensions
Web Conferencing

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

CDN

Content Acceleration
DDoS Protection
Load Balancing
Managed CDN
Multi-CDN Switching
Reporting/Analytics
Software Downloads
Transparent Caching
Video Streaming
Web Application Firewalls (WAF)

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Infrastructure-as-a-Service (IaaS)

Analytics / Reporting
Configuration Management
Data Migration
Data Security
Load Balancing
Log Access
Network Monitoring
Performance Monitoring
SLA Monitoring

SD-WAN

Application Delivery Control
Centralized Orchestration
Dynamic Path Selection
Multi-Cloud Management
Policy-based Management
VPN
WAN Optimization
Zero-Touch Provisioning

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

VPN

Anonymous Browsing
DNS Leak Protection
For Digital Security
For Financial Security
For Gaming
For Streaming
Kill Switch
Multi-Language
Multi-Protocol
Peer-to-Peer
Policy Management
Remote Access
Web Inspection
White Label

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