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What is Moorfox?

Moorfox serves as an all-encompassing remote monitoring and management (RMM) solution crafted specifically for managed service providers (MSPs) and internal IT teams tasked with managing Windows and Linux systems. The platform is equipped with a compact, self-updating agent that enables remote desktop access, terminal operations, file transfers, and management of processes and services, along with patch management that aligns with designated weekly installation schedules based on each device's timezone. Users benefit from tailored threshold alerts for each customer, a distinct security score for every machine, and real-time inventories of hardware and software, as well as the capability to integrate saved scripts into automated workflows. The agent functions by establishing outbound connections exclusively, which prevents any inbound vulnerabilities, and all sessions are protected through end-to-end encryption. Every operation executed within the software is meticulously recorded in a secure, append-only activity log to ensure transparency. Furthermore, QuickSupport allows for attended sessions on devices not under management through a straightforward nine-digit code, ensuring that no residual installations are left behind. The service is free for up to 10 devices, providing full access to all features without the need for a credit card, and subsequently charges $2 monthly for each additional device, with no tiers, contracts, or minimum commitments required, making it an appealing option for organizations of all sizes. This adaptability empowers businesses to efficiently scale their monitoring capabilities to accommodate growth, ensuring they remain ahead in their IT management strategies.

What is ConnectWise Automate?

ConnectWise Automate enables rapid resolution of IT issues, streamlining processes for technology teams. This powerful platform for remote monitoring and management (RMM) enhances the productivity of IT personnel. It empowers teams to pinpoint devices and users in need of proactive oversight, eliminate obstacles to service delivery, and manage a greater number of endpoints efficiently, all without increasing their workload. As a result, organizations can maintain a higher level of service and support.

Media

No images available

Media

Integrations Supported

Integrations Supported

Aritic Sales
Autotask PSA
Auvik
Bocada
Chronicle SOAR
DNSWatch
Guardz
HappySat
IT Glue
Network Glue
Nextiva
ScalePad
TechSuite
ThreatAware
ThreatSync
VIPRE Site Manager
VoIPco Telecom
Voyced
audIT
eG Enterprise

API Availability

API Availability

Pricing Information

First 10 devices free, then $2
Free Version

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Windows
Linux

Supported Platforms

SaaS
Windows

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

DevSmooth Software Inc.

Company Location

Canada

Company Website

www.moorfox.com

Company Facts

Organization Name

ConnectWise

Date Founded

1982

Company Location

United States

Company Website

www.connectwise.com/platform/unified-management/automate

Categories and Features

MSP

Not specified

RMM

Not specified

Categories and Features

Data Center Management

Audit Trail
Behavior-Based Acceleration
Cross Reference System
Device Auto Discovery
Diagnostic Testing
Import / Export Data
Multi-Platform
Multi-User
Power Management
Sarbanes-Oxley Compliance

Endpoint Management

Not specified

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Contract/License Management
Cost Tracking
IT Service Management
Inventory Management
Maintenance Management
Procurement Management
Supplier Management

IT Automation

Not specified

IT Infrastructure Monitoring

Alerts / Notifications
Application Monitoring
Bandwidth Monitoring
Capacity Planning
Configuration Change Management
Data Movement Monitoring
Health Monitoring
Multi-Platform Support
Performance Monitoring
Point-in-Time Visibility
Reporting / Analytics
Virtual Machine Monitoring

IT Management

Capacity Monitoring
Compliance Management
Event Logs
Hardware Inventory
License Management
Patch Management
Remote Access
Software Inventory
User Activity Monitoring

IT Security

Anti Spam
Anti Virus
Email Attachment Protection
IP Protection
Internet Usage Monitoring
Intrusion Detection System
Spyware Removal
Two-Factor Authentication
Vulnerability Scanning
Web Threat Management
Web Traffic Reporting

IT Service

Contract Management
IT Asset Management
Incident Management
Release Management
Self Service Portal
Service Catalog
Service Reporting
Ticket Management

Mobile Device Management (MDM)

Data Management
Deployment Management
Inventory Management
Maintenance Utilities
Procurement Management
Remote Update / Installation
Software Management
Synchronization Management

MSP

Backup Management
Issue Management
Live Chat
Patch Management
Remote Access
Remote Systems Monitoring

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Network Security

Access Control
Analytics / Reporting
Firewalls
Internet Usage Monitoring
Intrusion Detection System
Threat Response
Vulnerability Scanning

Patch Management

Alerts/Notifications
Automatic Approval
Automatic Patch Deployment
Automatic Scans
Custom Patches
Network Wide Management
Patch Testing
Vulnerability Scanning

RMM

Deployment Management
For MSPs
IT Asset Management
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Server Management

CPU Monitoring
Credential Management
Database Servers
Email Monitoring
Event Logs
History Tracking
Patch Management
Scheduling
User Activity Monitoring
Virtual Machine Monitoring

System Monitoring

Alerts / Notifications
Antivirus Management
Data Backup / Recovery
Device Monitoring
Inventory Management
Patch Management
Policy-based Automation
Remote Monitoring
Reporting / Analytics
Risk Analysis
Server Monitoring
Service Configuration Management

Virtualization

Archiving & Retention
Capacity Monitoring
Data Mobility
Desktop Virtualization
Disaster Recovery
Performance Management
Version Control
Virtual Machine Monitoring

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