Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • 3CX Reviews & Ratings
    1,237 Ratings
    Company Website
  • CallTrackingMetrics Reviews & Ratings
    939 Ratings
    Company Website
  • Forethought Reviews & Ratings
    166 Ratings
    Company Website
  • ClickUp Reviews & Ratings
    19,572 Ratings
    Company Website
  • Jobma Reviews & Ratings
    278 Ratings
    Company Website
  • Evertune Reviews & Ratings
    1 Rating
    Company Website
  • ScalaHosting Reviews & Ratings
    2,386 Ratings
    Company Website
  • ChatD&B Reviews & Ratings
    Company Website
  • Pensero Reviews & Ratings
    3 Ratings
    Company Website
  • net2phone Reviews & Ratings
    197 Ratings
    Company Website

What is My LiveChat?

If you are considering a live chat option but are not yet prepared to pay for a premium service, the free version of My Live Chat is a fantastic alternative. By simply inserting a small HTML snippet into your website, you can add a floating chat button that integrates smoothly with your site’s aesthetics while offering vital features for efficient visitor communication at zero cost. My Live Chat allows you to provide immediate and enjoyable support experiences, empowering your customer service agents to anticipate visitor queries and effectively transfer chats to other team members, which helps to reduce the time needed for resolutions. Additionally, agents can take advantage of functionalities like pre-written responses within the live support system, ensuring timely and accurate assistance. This platform is crafted to boost the performance of both sales and support teams through features such as priority tiers, chat routing, user role management, comprehensive monitoring, detailed reporting, and collaborative team discussions, ultimately leading to a more engaged and satisfied customer base. With these robust tools at your disposal, you will notice a marked improvement in your team's ability to manage customer inquiries efficiently and effectively. The enhanced communication capabilities will not only streamline your operations but also foster stronger relationships with your clientele.

What is KonnectBot?

KonnectBot is a SaaS platform specifically crafted for live chat, aimed at sales and customer support teams, serving a diverse range of clients from small enterprises to ecommerce businesses, service sectors, and software companies. The platform effectively centralizes website interactions into a unified inbox, enabling its AI to create or automate standard replies, while also ensuring smooth transitions of conversations to human agents with all pertinent context preserved. Users have the ability to visually customize automation workflows, oversee departments, set up routing, and generate comprehensive reports. Agents can work from either a web-based interface or a dedicated Android app, providing flexibility in managing their tasks. Moreover, integrations with platforms such as Shopify and WooCommerce enrich conversations by supplying relevant information about stores and orders, while select subscription tiers come with additional features like real-time translation and in-chat payment processing. The service offers a free tier alongside several paid monthly plans that limit the number of agents, widgets, storage space, AI-generated messages, and departmental access; additionally, new users can experience a 14-day trial of premium features without needing to provide credit card information. This adaptability makes KonnectBot an attractive choice for companies seeking to improve their customer engagement initiatives, ensuring they can meet the evolving demands of their clientele effectively. By providing both flexibility and essential features, it positions itself as a valuable tool in the competitive landscape of customer support solutions.

Media

Media

No images available

Integrations Supported

Integrations Supported

Shopify
WooCommerce

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

Free; paid from $24.99/month
Free plan: $0. Starter: $24.99/month; Pro: $59/month; Enterprise: $199/month. The listed monthly plans include stated limits for agents, widgets, storage, AI messages, and departments. A 14-day trial of paid features is available with no credit card required.
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub

Training Options

Not specified

Company Facts

Organization Name

CuteSoft Components

Date Founded

2003

Company Website

www.mylivechat.com

Company Facts

Organization Name

KonnectBot

Company Location

United States

Company Website

konnectbot.com

Categories and Features

Live Chat

Canned Responses
Proactive Chat
Screen Sharing
Third Party Integration
Website Visitor Tracking

Categories and Features

Live Chat

Not specified

Popular Alternatives

Popular Alternatives

ProProfs Chat Reviews & Ratings

ProProfs Chat

ProProfs
Daykeeper Reviews & Ratings

Daykeeper

SkyPorch
GhostChat Reviews & Ratings

GhostChat

The Chat Widget LLC
LiveChat Reviews & Ratings

LiveChat

LiveChat Software