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What is MyRoom?

HPE MyRoom Visual Remote Guidance (VRG) revolutionizes collaboration by merging the robust functionalities of MyRoom with cutting-edge wearable technology. Through VRG, MyRoom users can effortlessly connect and observe exactly what the wearable user sees in real-time, allowing for instant feedback, troubleshooting assistance, image capture, and the ability to add annotations. This integration helps maintain efficiency and connectivity within the secure confines of MyRoom. Additionally, the MyRoom Assist plugin is specifically designed for IT professionals, granting them the ability to request remote desktop control, share screens, enable others in the room to take over their desktops, and collect vital information. Exclusively available for MyRoom Premium, this feature significantly enhances the support experience. Whether your audience is close by or spread across the globe, HPE MyRoom guarantees a memorable interaction. Explore the subscription options that best fit your needs. With an extensive range of features, HPE MyRoom is tailored to ensure fruitful meetings, addressing the requirements of business partners, clients, and support customers, which contributes to a productive and captivating experience for every participant. The platform ultimately fosters stronger relationships and more effective communication among all involved.

What is CT-Assist?

At CT-Assist, we acknowledge our position as a smaller entity within the industry and wholeheartedly accept our relatively humble size when compared to our more prominent rivals. While we may not have the vast array of features, large development teams, or significant financial resources that some competitors enjoy, we take great pride in delivering a high-quality product. Our primary objective is to cultivate a vibrant community of users, as we firmly believe that an increase in the number of individuals and businesses utilizing CT-Assist will allow us to continually improve our offerings. The practical implementation of our service is vital for our development, as it enables us to weave in genuinely valuable features derived from user insights. Our offering, CT-Instant Support, provides a simple and effective way to deliver remote assistance to clients. This tool is packaged as a single downloadable executable file, ensuring that users can easily initiate a remote support session. It can be downloaded directly or conveniently placed on the desktop for quick access with just a double-click. Specifically tailored for POS systems and kiosks that do not have keyboards, CT-Instant Support is designed to enhance the support process in these unique settings. By focusing on ease of use and accessibility, we aim to effectively address the needs of our users and contribute to their success. Additionally, we continuously seek feedback from our community to refine and adapt our services, ensuring that we remain aligned with their evolving requirements.

Media

Media

Integrations Supported

Google Cloud Security Command Center

Integrations Supported

API Availability

API Availability

Pricing Information

Pricing not provided
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars

Training Options

Online Training

Company Facts

Organization Name

HPE MyRoom

Company Location

United States

Company Website

myroom.hpe.com

Company Facts

Organization Name

CT-Assist

Date Founded

2017

Company Location

United States

Company Website

ctonlineassist.com

Categories and Features

Collaboration

Brainstorming
Chat / Messaging
Contact Management
Content Management
Version Control

Meeting

Agenda Management
Attendee Management
Board Meetings
Committee Meetings
Internal Meetings
Invitation Management
Materials Management
Meeting Preparation Tools
Minutes Management
Post-Meeting Tools
Scheduling
Voting Management

Remote Support

Real-time Chat
Screen Sharing
Session Recording
Surveys & Feedback

Video Conferencing

Electronic Hand Raising
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video

Web Conferencing

Electronic Hand Raising
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video

Webinar

Event Management
Live Chat
Polls / Voting
Q & A
Screen Sharing

Categories and Features

Remote Support

Diagnostic Tools

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