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What is NEMT Platform?

**NEMT Platform** is an AI-powered, all-in-one software solution tailored for Non-Emergency Medical Transportation (NEMT) providers, brokers, and healthcare organisations. It centralises critical operations such as scheduling, dispatch, routing, billing, compliance, and communication, reducing the need for manual processes and improving overall efficiency. The platform features a **Provider Panel** for dispatchers to manage trips, assign drivers, and monitor performance, alongside a **Broker Panel** that streamlines trip distribution, status updates, and performance tracking. For corporate teams, the **Corporate Panel** provides multi-location management, advanced analytics, and reporting. **NEMT Max Driver App** offers drivers real-time trip details, navigation, and seamless communication with dispatchers, ensuring timely and accurate trip execution. **OLIVIA**, the AI Receptionist, automates tasks such as answering calls, booking rides, providing updates, and managing cancellations, reducing staff workload. AI-driven **route optimization** and **dispatching** enhance operational efficiency by suggesting the most efficient routes while allowing manual overrides. The platform supports automated billing, including EDI, CMS-1500, and broker-specific workflows, eliminating errors and speeding up payments. NEMT Platform integrates with top NEMT brokers like Modivcare, MTM, and Call the Car, ensuring smooth trip imports, real-time syncing, and efficient billing. With secure infrastructure, compliance support, and comprehensive reporting tools, NEMT Platform helps organisations streamline operations, improve service delivery, and scale with ease.

What is Hyperlocal Cloud?

Hyperlocal Cloud delivers a comprehensive solution designed to boost the efficiency of corporate transportation by automating various processes and connecting all stakeholders through innovative digital tools. The platform includes intuitive mobile applications for both employees and drivers, along with a centralized web dashboard specifically designed for transportation managers. Employees benefit from a range of features, such as the ability to view approved routes, stops, and schedules; submit requests for on-demand bookings; access detailed trip information including driver profiles and vehicle details; track vehicles in real-time with accurate arrival estimates; check in for trips using QR codes; utilize emergency panic buttons; and provide feedback on their travel experiences. Drivers, on their part, have access to functionalities that allow them to see their assigned trips, obtain employee pick-up and drop-off details, receive immediate updates on any trip modifications, benefit from navigation assistance, evaluate performance metrics, handle emergency alerts, and communicate with relevant parties effortlessly. In essence, Hyperlocal Cloud is dedicated to ensuring a smooth and integrated experience for everyone involved in corporate transportation, making it a vital tool for modern businesses. This approach not only enhances operational efficiency but also significantly improves user satisfaction across all levels.

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Integrations Supported

Google Maps

Twilio

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Integrations Supported

Google Maps

Twilio

API Availability

Has API

API Availability

Has API

Pricing Information

$74.99 per month

Month-to-Month Rolling Contract
Choose a plan that suits your needs—no long-term contracts, no hidden fees.

Freedom Plan
The Freedom Plan is ideal for smaller providers or those just starting out. It includes full access to the NEMT dispatch software, an admin mobile app, private pay, facility, and corporate portals. Support is available through email during business hours. You also get unlimited drivers and vehicles, with optional add-ons like driver tracking links for members and trip confirmations.

Corporate Plan
The Corporate Plan is designed for growing or high-volume NEMT providers. It includes everything from the Freedom Plan, plus advanced features like comprehensive broker billing support, full claim and billing audits for accuracy, and CMS-1500 and EDI 837 file billing for efficient processing. The plan also includes unlimited training sessions, pre-emptive calls to reduce no-shows, a dedicated account manager, priority support, AI camera integration for driver behavior (excluding hardware costs), auto-scheduling, and route optimization.

Key Benefits
There are no long-term contracts with either plan, just flexible month-to-month billing. Both plans offer unlimited drivers and vehicles, and you get free email and chat support. Corporate plan users benefit from priority support and additional features like AI-driven route optimization and extensive billing capabilities.

FAQ
Do I need a contract? No, we offer month-to-month billing with no long-term commitment.
Is there a limit on the number of drivers or vehicles? No, both plans allow unlimited drivers and vehicles.
Can I track my drivers in real time? Yes, real-time driver tracking is available as an add-on.
What’s the difference between the plans? The Corporate Plan offers advanced features for larger operations, including more comprehensive billing support, training, and priority customer service.

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