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What is NUACOM?

NUACOM operates as a Telecom and Software-as-a-Service provider, offering adaptable and scalable calling solutions that empower businesses to enhance customer service and excel in sales engagements. Effective sales and customer service are vital for any organization, making a robust communication platform essential for achieving business success. Our calling platform prioritizes user experience, call analytics, and automation, allowing you to concentrate on what truly matters: increasing your sales and ensuring customer satisfaction. By leveraging our solutions, organizations can foster stronger relationships with their clients and streamline their communication strategies.

What is FluentStream?

Are you in search of a cost-effective and dependable phone system for your business? Imagine having the ability to focus more on your customers rather than spending time on hold with your service provider for every minor adjustment. FluentStream is the solution you need! Our dedication lies in offering the finest business communication platform available. We offer no-contract options for every account, along with round-the-clock client support. Our team will assist you throughout the onboarding experience, recognizing the challenges that can come with setting up a phone system. We're more than willing to handle the complex tasks so you can focus on what matters most. This commitment to ease and support is what makes working with us a seamless experience. With FluentStream, you can enjoy peace of mind knowing we prioritize your business's communication needs.

Media

Media

Integrations Supported

Freshdesk
Salesforce
Zendesk
ActiveCampaign
AdRoll
Capsule
Drip
Easyflow
Help Scout
HubSpot CRM
Kommo
Mailchimp
Mailchimp Transactional Email (Mandrill)
Pipedrive
Sendloop
Woodpecker
Zendesk Sell
Zoho CRM

Integrations Supported

Freshdesk
Salesforce
Zendesk
ExecVision
Vanillasoft

API Availability

Has API

API Availability

Pricing Information

€9.99 per month
Free Trial Offered?

Pricing Information

$20.00/month/user
Essential - $20 per user per month
Advanced - price on request
Complete - price on request
Contact Centers - price on request
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

NUACOM

Date Founded

2009

Company Location

Ireland

Company Website

nuacom.com

Company Facts

Organization Name

FluentStream

Date Founded

2007

Company Location

United States

Company Website

www.FluentStream.com

Categories and Features

Business VoIP

Call Recording
Contact Management
IVR / Voice Recognition
Ring Groups
Unified Communications

Call Center

Blended Call Center
Call Logging
Call Recording
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Queue Management
Reporting/Analytics

Telephony

Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
VoIP
Voice & Data Integration

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Virtual Call Center
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
SIP Trunking
Unified Communications
Voice Quality Enhancement

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Video Call Recording

Call Tracking

CRM
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Customer Service

Alerts / Escalation
Appointment Management
Knowledge Base
Live Chat
Performance Metrics
Self Service Portal
Surveys & Feedback
Workflow Management

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Telephony

Auto-Dialer
Call Center Management
Call Monitoring
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration

UCaaS

Not specified

Video Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

Web Conferencing

Electronic Hand Raising
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

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