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What is Neurobots?

Neurobots is a sophisticated cloud-based conversational AI solution aimed at improving customer interactions across multiple platforms such as phone calls, website chats, WhatsApp, SMS, Telegram, Facebook Messenger, Instagram Direct, and email. The AI assistants provided by the platform are adept at managing various tasks, including answering questions, making outbound calls, qualifying potential leads, collecting contact details, scheduling or changing appointments in connected calendars, and supplying conversation summaries along with contact records to compatible CRM systems. Companies can customize the response knowledge, criteria for lead qualification, appointment protocols, and human escalation procedures in partnership with an implementation partner, offering a tailored experience. A range of subscription plans is offered, featuring AI assistants that specialize in lead generation, sales activities, analytical insights, and post-sales support. Neurobots caters primarily to small and mid-sized businesses across diverse industries, such as healthcare, trades, real estate, hospitality, agencies, and other service-focused sectors. Additionally, all customer data is securely stored in Germany, ensuring adherence to local regulations and data protection standards. It is also worth mentioning that the use of CRM, calendar, telephony, and messaging capabilities may require the establishment of third-party accounts or could incur further costs, thereby necessitating careful planning by businesses. This comprehensive approach ensures that companies can effectively leverage AI technology to enhance their customer engagement strategies.

What is Frontel?

Frontel is a web-based phone answering service powered by artificial intelligence, designed specifically for businesses. Organizations provide critical information such as their services and business hours to improve the accuracy of the AI's responses. The system efficiently handles incoming calls by collecting details including the caller's name, phone number, questions, and appointment requests while also keeping a record of relevant conversation text and inquiries in a dedicated Messages section. Subsequently, team members review these requests and contact callers to confirm appointments or propose alternative times. Businesses can choose to activate a Frontel phone number or redirect calls from their existing number when they have the capacity. Aimed primarily at small businesses and service teams, Frontel effectively manages routine inquiries and follow-ups, prioritizing the storage of conversation text over recording audio calls. This cutting-edge solution not only optimizes communication but also significantly boosts the efficiency of customer service operations for its users. By integrating Frontel into their processes, companies can ensure a more streamlined approach to handling customer interactions.

Media

Media

No images available

Integrations Supported

Facebook Messenger
Google Calendar
HubSpot CRM
Instagram
Microsoft Dynamics 365
Microsoft Outlook
Pipedrive
Salesforce
Telegram
WhatsApp
iCloud

Integrations Supported

API Availability

API Availability

Pricing Information

€299/month
Guest Assistant for holiday apartments, serviced apartments and aparthotels starts at €299/month for operators with 10–100 units. Standard plans: Basic €399/month (1 AI robot, 500 sessions) or Pro €599/month (4 AI robots, 1,000 sessions). Setup is €1,299 once. Prices are net plus VAT; phone numbers, call minutes, Meta WhatsApp fees and CRM/calendar licences are extra.

Pricing Information

Frontel offers a limited free initial trial, subject to availability. Carrier charges may apply when calls are forwarded.
Free Version

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

Neurobots

Date Founded

2023

Company Location

Germany

Company Website

neurobots.tech/en

Company Facts

Organization Name

Frontel

Company Location

United States

Company Website

aiphoneansweringservice.io

Categories and Features

Categories and Features

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