InsertChat Reviews & Ratings

InsertChat

1.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Total 1 out of 5 stars
ease 3 out of 5 stars
features 1 out of 5 stars
design 2 out of 5 stars
support 1 out of 5 stars

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What is Neurobots?

Neurobots is a sophisticated cloud-based conversational AI solution aimed at improving customer interactions across multiple platforms such as phone calls, website chats, WhatsApp, SMS, Telegram, Facebook Messenger, Instagram Direct, and email. The AI assistants provided by the platform are adept at managing various tasks, including answering questions, making outbound calls, qualifying potential leads, collecting contact details, scheduling or changing appointments in connected calendars, and supplying conversation summaries along with contact records to compatible CRM systems. Companies can customize the response knowledge, criteria for lead qualification, appointment protocols, and human escalation procedures in partnership with an implementation partner, offering a tailored experience. A range of subscription plans is offered, featuring AI assistants that specialize in lead generation, sales activities, analytical insights, and post-sales support. Neurobots caters primarily to small and mid-sized businesses across diverse industries, such as healthcare, trades, real estate, hospitality, agencies, and other service-focused sectors. Additionally, all customer data is securely stored in Germany, ensuring adherence to local regulations and data protection standards. It is also worth mentioning that the use of CRM, calendar, telephony, and messaging capabilities may require the establishment of third-party accounts or could incur further costs, thereby necessitating careful planning by businesses. This comprehensive approach ensures that companies can effectively leverage AI technology to enhance their customer engagement strategies.

What is InsertChat?

InsertChat is an AI-powered front desk and customer communication platform that enables businesses to manage conversations across voice, chat, email, and messaging channels. The software provides an AI receptionist capable of answering incoming telephone calls, responding to common questions, and collecting information from callers. Its website chatbot allows visitors to ask questions, request information, and submit contact details through an embedded chat interface. Businesses can connect email accounts to enable AI-assisted drafting and sending of responses to customer inquiries. The platform also supports SMS and WhatsApp messaging, extending automated communication to customers who prefer text-based interactions. InsertChat uses knowledge sources such as website content, FAQs, documents, and product information to provide answers based on business-specific information. Its appointment scheduling tools can check availability, create bookings, and assist with rescheduling or cancellations through supported calendar integrations. A centralized inbox consolidates conversations across channels and provides employees with access to customer information, message histories, and internal notes. Human handoff functionality allows staff members to intervene when inquiries require additional attention or fall outside configured automation rules. The platform offers integrations with applications including Google Calendar, Gmail, Outlook, HubSpot, Shopify, Zendesk, and other supported business systems. Additional configuration options include customizable assistant branding, communication tone, knowledge management, and approval settings for automated actions.

Media

Media

Integrations Supported

Facebook Messenger
Google Calendar
HubSpot CRM
Telegram
WhatsApp
Salesforce

Integrations Supported

Facebook Messenger
Google Calendar
HubSpot CRM
Telegram
WhatsApp
Calendly
Front
Google Cloud Search
HubSpot Customer Platform
LiveAgent
LiveChat
Perplexity
Tidio
Webflow
Wix
WooCommerce
WordPress
Zapier
tawk.to

API Availability

API Availability

Has API

Pricing Information

€299/month
Guest Assistant for holiday apartments, serviced apartments and aparthotels starts at €299/month for operators with 10–100 units. Standard plans: Basic €399/month (1 AI robot, 500 sessions) or Pro €599/month (4 AI robots, 1,000 sessions). Setup is €1,299 once. Prices are net plus VAT; phone numbers, call minutes, Meta WhatsApp fees and CRM/calendar licences are extra.

Pricing Information

$98/month
Pro $98/month, Growth $198/month, Scale $498/month, Enterprise from $998/month. A 7-day Pro trial requires a card; usage
uses monthly AI credits and phone or connected-service costs can vary.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

Neurobots

Date Founded

2023

Company Location

Germany

Company Website

neurobots.tech/en

Company Facts

Organization Name

InsertChat

Company Location

United States

Company Website

insertchat.com

Categories and Features

Categories and Features

AI Chatbots

Not specified

AI Receptionists

Not specified

Chatbot

Not specified

Conversational AI

Not specified

Popular Alternatives

No Alternatives

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