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What is New Era?

Transform modern workplaces by implementing outstanding collaboration and unified communication solutions. At New Era, we provide tailored communication services aimed at streamlining and integrating a diverse array of collaboration and UC technologies, including audiovisual systems, telephony, audio and web conferencing, video conferencing, unified messaging, instant messaging, digital signage, and more. Our all-encompassing managed service addresses the full spectrum of your unified collaboration ecosystem. By enabling organizations to support users from any location and on any device, we enhance productivity and drive improved business outcomes, guaranteeing that users experience an optimal collaboration environment that supports effective operations, regardless of whether they are on-site or working remotely. Our vendor-neutral approach allows for the seamless integration and management of various vendors and collaboration technologies. Working together, we can design a bespoke service that aligns with your company's unique communication needs, ensuring that all your collaboration requirements are efficiently fulfilled. This commitment to customization not only enhances user satisfaction but also strengthens overall organizational performance.

What is 8x8 Work?

8x8 Work is an advanced unified communications and customer engagement platform designed to bring global teams and clients together through voice, video, and messaging in one seamless interface. It includes enterprise-grade PBX features with intelligent routing, mobility support, SMS, fax, and Global Reach® technology to guarantee reliable and high-quality connectivity from anywhere. Beyond traditional phone capabilities, the solution enables interactive video conferencing with AI-powered meeting summaries, noise suppression, polls, recordings, and collaborative whiteboards to help teams make faster, smarter decisions. Asynchronous team chat and file sharing allow workflows to continue without disruption, fostering continuous productivity in remote and hybrid environments. AI plays a pivotal role, eliminating repetitive tasks by generating transcriptions, summaries, and recaps for meetings, voicemail, and chats, ensuring that no critical detail is lost. The platform’s versatility is enhanced by powerful integrations with Microsoft Teams, Google Workspace, Salesforce, ServiceNow, and Zendesk, streamlining workflows across diverse business ecosystems. Organizations also benefit from advanced analytics, giving them actionable insights into performance and communication quality. Security is a top priority, supported by global compliance standards like HIPAA, ISO 27001, PCI DSS, GDPR, and SOC 2 Type II certifications. Whether powering contact centers, enhancing CX, or enabling cross-departmental collaboration, 8x8 Work adapts to diverse communication needs. By modernizing systems, organizations can reduce risks, build trust, and position themselves for long-term growth.

Media

Media

Integrations Supported

Microsoft 365
Microsoft Teams
3CX
8x8
Aruba Cloud
Barracuda Cloud
Calabrio ONE
Cisco ACI
Cisco Meraki MV
Contrail Networking
Fortinet SD-WAN
Genetec Omnicast
HID IdenTrust
Honeywell Productivity Solutions
Milestone Analytics
NEC UNIVERGE
RealtimeCRM

Integrations Supported

Microsoft 365
Microsoft Teams
Microsoft Outlook
Salesforce

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

New Era Technology

Company Location

United States

Company Website

www.neweratech.com/us/collaboration-and-unified-communications/

Company Facts

Organization Name

8x8

Date Founded

1987

Company Location

United States

Company Website

www.8x8.com

Categories and Features

Categories and Features

Audio Conferencing

Not specified

Business Phone Systems

Call Routing
Employee Directory
Mobile Access
Web Conferencing

Business VoIP

Contact Management
Unified Communications

Call Forwarding

Not specified

Cloud PBX

Virtual Extensions
Web Conferencing

Team Chat

Not specified

UCaaS

Not specified

Video Conferencing

Not specified

Web Conferencing

Not specified

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