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What is New Era?

Transform modern workplaces by implementing outstanding collaboration and unified communication solutions. At New Era, we provide tailored communication services aimed at streamlining and integrating a diverse array of collaboration and UC technologies, including audiovisual systems, telephony, audio and web conferencing, video conferencing, unified messaging, instant messaging, digital signage, and more. Our all-encompassing managed service addresses the full spectrum of your unified collaboration ecosystem. By enabling organizations to support users from any location and on any device, we enhance productivity and drive improved business outcomes, guaranteeing that users experience an optimal collaboration environment that supports effective operations, regardless of whether they are on-site or working remotely. Our vendor-neutral approach allows for the seamless integration and management of various vendors and collaboration technologies. Working together, we can design a bespoke service that aligns with your company's unique communication needs, ensuring that all your collaboration requirements are efficiently fulfilled. This commitment to customization not only enhances user satisfaction but also strengthens overall organizational performance.

What is Mitel Teamwork?

Mitel Teamwork is a dynamic collaborative platform designed for both online and mobile usage, specifically created for users of Mitel MiCloud Connect. It encompasses a range of integrated tools such as instant messaging, team workspaces, video conferencing, and desktop sharing, all intended to transform work processes and enhance productivity and collaboration among teams, no matter where they are located. By offering these crucial communication tools within a single, unified service, employees can reduce the time required for connection and increase their involvement in significant discussions. This integration guarantees a smooth communication flow across various devices, enabling users to switch effortlessly from their desktop to their mobile devices without losing continuity. The ability to pause discussions on one device and resume them on another highlights the platform's user-friendly design. With Mitel Teamwork, collaboration is achievable at any moment and from any location, whether in the office, telecommuting, or on the go. This adaptability enables teams to stay connected and productive, significantly improving their collaborative efforts. Ultimately, Mitel Teamwork serves as a catalyst for fostering a stronger sense of teamwork and efficiency.

Media

Media

Integrations Supported

Amazon Web Services (AWS)
CenTrak
Cisco Meraki
ClickShare Conference
Contrail Networking
Crestron XiO Cloud
Honeywell Productivity Solutions
Sapling
Secureworks
SolarWinds Access Rights Manager
Verizon Cloud

Integrations Supported

Arxes Data Management
Coeo
Google Cloud Contact Center AI
Sikom CloudOne
Verint AI Blueprint
ViiBE

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Not specified

Training Options

Documentation Hub
Webinars
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

New Era Technology

Company Location

United States

Company Website

www.neweratech.com/us/collaboration-and-unified-communications/

Company Facts

Organization Name

Mitel Networks

Date Founded

1973

Company Location

Canada

Company Website

mitel.com

Categories and Features

Categories and Features

Collaboration

Not specified

Screen Recording

Not specified

Screen Sharing

Not specified

Video Conferencing

Not specified

Video Recording

Not specified

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