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What is NexStep Digital?

NexStep Digital is a 24/7 Bengali AI chatbot tailored for small businesses and online sellers in Bangladesh that utilize Facebook Pages. It swiftly addresses customer queries and comments in fluent Bengali, effectively handling frequent inquiries about pricing, shipping costs, and product availability within a matter of moments. When a customer is ready to make a purchase, the chatbot adeptly collects vital information such as the customer's name, delivery address, and phone number, compiling the order details into a convenient dashboard. This feature not only aids sellers in managing customer interactions but also allows them to secure orders beyond standard business hours, significantly improving their operational efficiency. By enhancing communication processes, it empowers businesses to concentrate on growth while guaranteeing customer satisfaction consistently. Additionally, the chatbot's capabilities help build trust and foster long-term relationships with customers, further contributing to the success of small enterprises.

What is Mentbot?

Mentbot is an innovative online tool that simplifies the management of responses to comments on Facebook Page posts. Businesses can create specific rules based on keywords or hashtags, choose which posts these rules will apply to, and tailor responses for public comments as well as private messages via Facebook Messenger. Furthermore, the platform has features that allow for automatic hiding of comments and send notifications to team members through Telegram if any messages in the Page inbox are left unread. Users can also keep track of their daily interactions and maintain a response history, with various subscription plans that cater to different comment volumes and support an unlimited number of Facebook Pages. In contrast to conventional chatbot flow builders, Mentbot operates through an easy-to-use dashboard, making it particularly beneficial for online retailers and other businesses that depend on Facebook Page comments for product inquiries and direct sales discussions with potential customers. Additionally, Mentbot offers a 14-day trial period before any payment is required, giving businesses the chance to assess the tool’s performance. This trial allows companies to explore the features and determine if Mentbot aligns with their specific requirements, ensuring they make an informed decision before subscribing. Ultimately, this flexibility can enhance a company's ability to engage effectively with its audience on social media.

Media

No images available

Media

No images available

Integrations Supported

Facebook

Integrations Supported

Facebook
Facebook Messenger
Instagram

API Availability

API Availability

Pricing Information

500 BDT/month
A 7-day free trial is followed by a subscription at 500 BDT per month.
Free Trial Offered?

Pricing Information

$9/month
Paid plans start at $9 per month and vary by daily comment volume. Annual billing options are also shown. Plans include unlimited Facebook Pages.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Documentation Hub

Company Facts

Organization Name

NexStep Digital

Company Location

Bangladesh

Company Website

nexstepdigital.online

Company Facts

Organization Name

Mentbot

Date Founded

2026

Company Location

Thailand

Company Website

www.mentbot.com

Categories and Features

Chatbot

Not specified

Categories and Features

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