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What is NextPhone?

NextPhone is a cutting-edge booking solution powered by artificial intelligence, tailored specifically for businesses that provide services. It adeptly answers every incoming call on the first ring, efficiently assesses potential clients, and organizes appointments around the clock, integrating them smoothly into your calendar. Among its extensive features are real-time calendar synchronization, seamless CRM system integration, access to call transcripts, and compatibility with more than 100 different tools, such as ServiceTitan, HubSpot, and Zapier. Customers enjoy the advantage of a flat monthly rate that permits unlimited calls, thereby removing any per-minute charges associated with usage. This pricing model positions NextPhone as an exceptional option for companies aiming to enhance their booking processes while improving overall operational efficiency, ensuring that every call is handled promptly and professionally.

What is Flip?

Flip CX is a cutting-edge voice AI platform that transforms traditional customer support phone systems by automating incoming calls to create a conversational experience similar to that of Alexa, effectively addressing simple and repetitive customer questions without requiring human intervention. This platform is particularly beneficial in high-call-volume industries like retail e-commerce, healthcare, and transportation, as it efficiently manages common inquiries related to order statuses, returns, scheduling, billing, ride bookings, and more, significantly reducing the chances of missed calls and minimizing customer wait times. Equipped with pre-built AI workflows and smooth integrations, Flip CX removes the need for coding or manual development of call flows, enabling quick implementation through tools that analyze existing call patterns via a feature known as "Listen Mode," which activates automation intents based on real usage data. Additionally, Flip smoothly integrates with existing telephony and CRM systems, offering support for over 80 native integrations while providing valuable analytics that yield insights into customer satisfaction and revenue performance. This holistic strategy not only streamlines business operations but also significantly improves the customer experience by delivering prompt answers to their inquiries. By leveraging such advanced technology, businesses can elevate their customer service capabilities and maintain a competitive edge in the market.

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Integrations Supported

HubSpot CRM
Amazon Connect
Broadvoice
Dixa
FortiVoice
Fulfil
Gorgias
Infocabs
Justuno
Kustomer
Linc
Loop
Nextiva
Skio
Talkdesk
WooCommerce
Yotpo
Zapier
Zowie
eClinicalWorks

Integrations Supported

HubSpot CRM
Amazon Connect
Broadvoice
Dixa
FortiVoice
Fulfil
Gorgias
Infocabs
Justuno
Kustomer
Linc
Loop
Nextiva
Skio
Talkdesk
WooCommerce
Yotpo
Zapier
Zowie
eClinicalWorks

API Availability

Has API

API Availability

Has API

Pricing Information

$199/month
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

NextPhone

Date Founded

2024

Company Location

United States

Company Website

getnextphone.com

Company Facts

Organization Name

Flip

Date Founded

2018

Company Location

United States

Company Website

flipcx.com

Categories and Features

Categories and Features

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