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What is Ngage Live Chat?

Ngage offers a vibrant live chat service utilized by over 8,000 websites spanning multiple industries, where our highly trained operators provide a customized experience that successfully turns casual visitors into dedicated customers. By enabling private conversations, we help potential clients develop a meaningful relationship with your brand. We swiftly collect and communicate key information to optimize your intake and sales workflows, ultimately uplifting your site's conversion rates while maintaining affordability. Each visitor is warmly welcomed, ensuring they feel valued right from the start. Our adept operators interact with visitors to understand their needs and circumstances effectively. Once the conversation is summarized, we facilitate a seamless connection to your team, guaranteeing a hassle-free transition. With Ngage, you can instantly engage with potential clients, significantly enhancing your conversion rates and nurturing enduring connections. This streamlined method not only elevates customer interaction but also propels the growth of your business, paving the way for future expansion and success. Through our innovative approach, we strive to redefine the customer experience in the digital landscape.

What is HelloBox?

Successful enterprises frequently begin with impactful conversations. It is crucial to offer the communication platforms that your audience relies on daily. The HelloBox partnership program has been specifically crafted to boost your operational effectiveness. You have the opportunity to generate a stream of passive income while helping your clients refine their online strategies. Your branding can be prominently displayed on any client widget, and managing multiple client projects is made simple through our agency dashboard. Incorporating elements of social proof can vastly improve your conversion rates and bolster your reputation. Visitors will have access to the latest interactions, informed by HelloBox’s conversation metrics, which act as a compelling incentive by showcasing the actions of others and motivating your website’s visitors to engage. Furthermore, the focus button can be optionally included on the contact widget and at the bottom contact bar, which enhances visibility and encourages user interaction. Collectively, these features create a cohesive experience for you and your clients, paving the way for increased achievement. Ultimately, this integrated approach not only strengthens client relationships but also positions your business for long-term growth.

Media

Media

Integrations Supported

8am CasePeer
Captorra
Clio
HubSpot CRM
HubSpot Customer Platform
Lead Docket
Salesforce
SmartAdvocate

Integrations Supported

8am CasePeer
Captorra
Clio
HubSpot CRM
HubSpot Customer Platform
Lead Docket
Salesforce
SmartAdvocate

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

$10 per month
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Ngage Live Chat

Date Founded

2008

Company Location

United States

Company Website

www.ngagelive.com

Company Facts

Organization Name

PixelHub

Date Founded

2018

Company Location

Spain

Company Website

gethellobox.com

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

Categories and Features

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

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