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What is NorthStar?

The foundation of your utility's success lies in the satisfaction of your customers. Their happiness dictates how well your business performs. With the advancements in modern technology, employees can enhance customer experiences and ensure that service remains uniform across all interactions. The NorthStar Customer Information System (CIS) is designed to assist utilities in overseeing millions of customer accounts and processing utility bills on a monthly basis. This comprehensive system facilitates every aspect of customer engagement, from establishing new accounts to analyzing credit histories. NorthStar CIS stands out as a dependable, highly adaptable suite of applications that meets the diverse needs of utilities. Furthermore, its configurability allows utilities to tailor the system to better serve their unique customer base.

What is CORE Utility Billing?

For twenty years, CORE Utilities has been providing effective and reliable utility billing software specifically designed for the water, wastewater/sewer, and waste management industries throughout the United States. Their cost-efficient software solutions empower clients to enhance operational efficiency, guarantee accurate and prompt billing, and offer superior service to their customers. CORE Utilities aims to create powerful, user-friendly, and budget-friendly software packages specifically for small to midsize water and wastewater utilities. The company places a high value on product excellence and customer service, believing that true quality arises from dependable products that meet both current and future demands. What sets CORE apart from its competitors is its outstanding customer service, which is deeply rooted in a thorough understanding of clients' needs and preferences, fostering a collaborative partnership. This dedication not only builds trust but also contributes to the sustainable success of the utilities they support, ensuring they are well-equipped to meet evolving challenges in the industry. Ultimately, CORE Utilities is committed to continuous improvement and innovation, striving to exceed expectations in every aspect of their service.

Media

Media

Integrations Supported

CheddrSuite
Eat App
Fresh KDS
Legion

Integrations Supported

CheddrSuite
Eat App
Fresh KDS
Legion

API Availability

Has API

API Availability

Has API

Pricing Information

$250000.00/one-time
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Northstar Utilities

Date Founded

1976

Company Location

Canada

Company Website

www.northstarutilities.com

Company Facts

Organization Name

CORE Utilities

Company Website

www.coreutilities.com

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

Categories and Features

Utility Billing

ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management

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