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What is NorthStar?

The foundation of your utility's success lies in the satisfaction of your customers. Their happiness dictates how well your business performs. With the advancements in modern technology, employees can enhance customer experiences and ensure that service remains uniform across all interactions. The NorthStar Customer Information System (CIS) is designed to assist utilities in overseeing millions of customer accounts and processing utility bills on a monthly basis. This comprehensive system facilitates every aspect of customer engagement, from establishing new accounts to analyzing credit histories. NorthStar CIS stands out as a dependable, highly adaptable suite of applications that meets the diverse needs of utilities. Furthermore, its configurability allows utilities to tailor the system to better serve their unique customer base.

What is NorthStar Navigator?

NorthStar empowers organizations to seamlessly integrate threat intelligence and business insights, facilitating a risk-oriented strategy for their vulnerability management initiatives. The platform streamlines the gathering, standardization, unification, and analysis of data related to threats, assets, software, and vulnerabilities. By utilizing a clear scoring system, NorthStar eliminates the cumbersome and manual task of determining the priority for addressing vulnerabilities, thus enhancing overall efficiency. This innovative approach not only saves time but also ensures that resources are allocated effectively to mitigate risks.

Media

Media

Integrations Supported

Legion

Integrations Supported

AT&T Alien Labs Open Threat Exchange
Amazon EC2
Aurora Endpoint Security
Azure App Service
Bugcrowd
Cisco Vulnerability Management
CrowdStrike Falcon
HCL BigFix
LogRhythm SIEM
Microsoft System Center
Nutanix AHV
Rapid7 InsightVM
Recorded Future
Symantec Asset Management Suite
Symantec Data Loss Prevention
Tanium
Trellix Helix Connect

API Availability

API Availability

Has API

Pricing Information

$250000.00/one-time

Pricing Information

$8 per device
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Windows

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support

Training Options

Not specified

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Northstar Utilities

Date Founded

1976

Company Location

Canada

Company Website

www.northstarutilities.com

Company Facts

Organization Name

NorthStar.io, Inc.

Date Founded

2006

Company Location

United States

Company Website

northstar.io

Categories and Features

Utility Billing

Account Management
Billing & Invoicing
Collections Management
Customer Management
Meter Management
Metered Billing
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Work Order Management

Categories and Features

Asset Tracking

Not specified

CMDB

Configuration Management
Data Visualization
IT Asset Management
Impact Management
Relationship Mapping

IT Asset Management

Asset Tracking
Audit Management
Compliance Management
Configuration Management
Cost Tracking
Depreciation Management
Inventory Management

Vulnerability Management

Asset Discovery
Asset Tagging
Patch Management
Prioritization
Risk Management
Vulnerability Assessment

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