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What is NovaSynth?

NovaSynth is an innovative online platform tailored for assessing voice and chat AI agents. It enables developers and quality assurance teams to connect via various methods, including phone calls, LiveKit, or HTTP Chat, to create unique synthetic caller profiles and design diverse conversational scenarios. The platform supports both individual and batch testing, allowing for the simulation of interruptions, background noise, accents, and other atypical conditions. Additionally, NovaSynth records sessions and traces, delivering transcripts and evaluation results that teams can scrutinize to identify failures and assess changes made to the AI agent. This facilitates comprehensive evaluation and regression testing both before and after deployment. The platform operates on a credit-based model: users on the complimentary plan are allocated 2,500 credits each month, while the Pro tier starts at $69 per month and offers 10,000 credits. Voice calls require 100 credits per minute, text interactions consume 12 credits each, and evaluations may incur additional credit costs. To initiate testing, teams need to register for an account and ensure their agent connection is properly configured and accessible. This systematic methodology not only streamlines the testing process but also contributes to the continuous enhancement of AI performance over time, ensuring that agents remain effective in real-world applications. As a result, NovaSynth empowers teams to maintain high standards in AI interaction quality.

What is Nova AI?

Nova AI enhances the efficiency of various testing processes that frequently obstruct developers during the implementation stage. Our solutions work unobtrusively in the background, managing these tasks so developers can avoid the hassle of juggling multiple interfaces or tools. You can simply design and execute unit, integration, and end-to-end tests from a unified platform. In addition to running existing tests, we also handle newly developed ones, yielding valuable results and insights that inform your development process. We prioritize the complete confidentiality of your data, adhering to a strict non-sharing policy. Furthermore, we have adopted SSL encryption for data in transit and employ 256-bit AES encryption for data at rest, while actively pursuing SOC 2 Type 2 compliance. Our commitment to your security and data integrity is paramount, empowering you to concentrate on your development work free from privacy worries. This focus on seamless integration and robust security measures sets us apart in the testing landscape.

Media

Media

Integrations Supported

LiveKit

Integrations Supported

API Availability

Has API

API Availability

Pricing Information

$69/month
The free plan includes 2,500 shared credits per month. Pro costs $69/month and includes 10,000 credits per month. Voice calls use 100 credits per minute, and text conversations use 12 credits each. Some evaluation checks consume additional credits. One-time credit packs are available and do not expire.
Free Version

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Noveum

Date Founded

2023

Company Location

United States

Company Website

noveum.ai/en/novasynth

Company Facts

Organization Name

Nova AI

Company Location

United States

Company Website

www.trynova.ai/

Categories and Features

AI Testing Tools

Not specified

Categories and Features

AI Testing Tools

Not specified

Unit Testing

Not specified

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