Guesty Reviews & Ratings

Guesty

4.0 out of 5 stars

Ratings and Reviews 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Ratings and Reviews 6 Ratings

Total 4 out of 5 stars
ease 3.5 out of 5 stars
features 4.5 out of 5 stars
design 4 out of 5 stars
support 4 out of 5 stars

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What is OONEKEY?

Effortlessly manage your vacation properties with all necessary tools conveniently accessible in one place. This innovative platform digitizes the check-in process, doing away with lengthy lines and busy waiting areas. Comprising three integrated applications, the Customer App empowers guests to request maintenance services instantly, complete online check-ins, and stay updated with vital information about the property from their smartphones. The Maintenance and Operators App allows operators to receive detailed support requests, including images, while also featuring a calendar for scheduling facility activities and enabling instant messaging with management. Meanwhile, the Structure Application acts as a centralized hub for multiple properties, streamlining communication with customers, coordinating internal and external maintenance teams, and providing an appointment calendar for scheduling needs. Moreover, it offers tools for reporting and analysis, along with the capability to send push notifications directly to customers through their app. This unique integrated system is purpose-built to digitize communication and boost operational efficiency for your tourist facility, ensuring that all technical assistance requests are addressed without delay through a single application. With user-friendly communication options available on both iOS and Android, guests can experience a seamless online check-in that eliminates the frustration of waiting in line. By enhancing every aspect of property management, this groundbreaking solution paves the way for delivering unparalleled service to your guests, ultimately elevating their overall experience.

What is Guesty?

Guesty effectively merges technology with the hospitality sector, delivering a platform that caters to both newcomers and experienced practitioners. Boasting a robust team of over 250 engineers, our innovations streamline operations and enhance performance through AI-enhanced dynamic pricing, maintaining a competitive edge. With a flexible API, we connect various services, simplifying every element of property management, from bookings to communication with guests, thereby making sophisticated technology accessible for all users. Partnering with more than 150 prominent industry players, such as Airbnb, Vrbo, and Booking.com, Guesty significantly boosts property visibility and increases booking potential. Our diverse team of over 700 professionals fosters a supportive community committed to assisting every user as the industry continues to evolve. We are not merely responding to the immediate needs of the market; we are proactively addressing future challenges by offering a platform that eases operations and empowers users to thrive in a competitive landscape. By joining us, you can help reshape the hospitality sector, where cutting-edge technology blends with exceptional user support, propelling your success into the future. Furthermore, our dedication to continuous improvement ensures that we remain at the forefront of industry advancements.

Media

Media

Integrations Supported

Integrations Supported

Aidaptive
AutoRank
Booking.com
Breezeway
ChargeAutomation
Chekin
Cider
EveryDoor
Flexkeeping
Into
Lybra Assistant
Lynx
StayFi
Stripe
SuiteOp
TIDY
TallOrder
VRTrust
VRWorks
Vikey

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

$9 + 1% reservations per month
Free Trial Offered?

Supported Platforms

Android
iPhone
iPad
Windows
Mac

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

OONE

Date Founded

2018

Company Location

Italy

Company Website

oonekey.com

Company Facts

Organization Name

Guesty

Date Founded

2014

Company Location

United States

Company Website

www.guesty.com

Categories and Features

Campground Management

Check-in / Check-out
Rental Management
Site Maps
Utility Billing

Complaint Management

Case Management
Complaint Classification
Customer Complaint Tracking
Feedback Management
Issue Tracking
Self Service Portal
Survey Management

Hospitality Property Management

Employee Management
Maintenance Management
Online Booking
Vacation Rental

Hotel Channel Management

Promotions Management
Reservations Management

Maintenance Management

Asset Tracking
Billing & Invoicing
Mobile Access
Preventive Maintenance
Technician Management

Spa

Appointment Management

Travel Management

Mobile Access
Travel Booking

Vacation Rental

Contact Management
Housekeeping Management
Payment Processing
Reservations Management

Categories and Features

Campground Management

Asset Management
Check-in / Check-out
Multi-Location
Online Booking
Point of Sale (POS)
Rental Management
Reservations Management

Channel Management

Campaign Management
Channel Analytics
Inventory Control
Lead Management
Opportunity Management
Order Management
Partner Management

Hospitality Property Management

Built-in Accounting
CRM
Employee Management
Extended Stay
Front Office Management
GDS / OTA Integration
Group Management
Guest Experience (GEM)
Housekeeping Management
Maintenance Management
Marketing Automation
Multi-Property
Online Booking
Point of Sale (POS)
Reservations Management
Reviews Management
Single Property
Vacation Rental

Hotel Channel Management

Inventory Management
Rate Management
Reservations Management
Restriction Management

Hotel CRM

Not specified

Hotel Management

Not specified

Real Estate CRM

Not specified

Reservations

Booking Notes
CRM
Customer Support
Group Reservations
Guest Management
Payment Processing
Promotions Management
Rate Management
Room Booking Management
Third Party Booking

Travel

Not specified

Vacation Rental

Contact Management
Fee / Commission Management
Guest Reviews / Ratings
Housekeeping Management
Lead Management
Owner Statements
Payment Processing
Property Database
Reservations Management
Vendor Management
Work Order Management

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