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What is Obi Helper?

24/7 Obi serves as a smart chatbot that provides constant support to visitors seeking information about your products or services, thereby increasing the chances of turning them into paying customers. Key Features: An entirely customizable interface free from any external branding or links. An extensive knowledge base that empowers the AI chatbot with in-depth information about your products for more insightful responses. A flexible in-chat call-to-action button designed to enhance conversions, whether for subscriptions, phone calls, appointments, and various other actions. Seamless compatibility with major website and ecommerce platforms including Wix, Squarespace, Shopify, and WooCommerce, which guarantees easy integration and wide-ranging accessibility. Additionally, the chatbot's ability to learn from interactions allows it to improve its responses over time, further enriching the user experience.

What is MOON Chat?

MOON Chat functions as an AI-powered chatbot and messaging platform specifically designed for e-commerce websites and online enterprises. It leverages a retailer's inventory, website content, and policies to efficiently respond to customer questions while displaying product cards that include images, prices, and direct links, all while confirming product availability before making suggestions. Moreover, it provides authenticated users with access to order and shipping information, collects contact details for future outreach, and facilitates interactions through a website widget as well as popular messaging services like WhatsApp, Facebook Messenger, and Instagram. In addition, store staff can directly participate in social media conversations when required. MOON Chat offers seamless integration with platforms such as Gomag, Shopify, WooCommerce, and PrestaShop, and it is compatible with Google Merchant product feeds, simplifying its installation on WordPress and various other sites. This service operates on a cloud subscription basis with multiple monthly plans and includes a trial option, while the Shopify app also provides a free version. Furthermore, the adaptability of MOON Chat empowers businesses to significantly improve their customer support functions and foster greater customer engagement, ultimately benefiting overall sales and satisfaction. As a result, MOON Chat stands out as an essential tool for online retailers aiming to enhance their customer experience.

Media

No images available

Media

Integrations Supported

Integrations Supported

Facebook Messenger
Gomag
Google Merchant Center
Instagram
PrestaShop
Shopify
Telegram
WhatsApp
WooCommerce
WordPress

API Availability

API Availability

Pricing Information

Pricing not provided
Free Trial Offered?

Pricing Information

€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Not specified

Customer Service / Support

Not specified

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Obi Helper

Date Founded

2024

Company Location

Portugal

Company Website

www.obihelper.com

Company Facts

Organization Name

THE MOON Agency

Date Founded

2019

Company Location

Romania

Company Website

moonchat.ro/en/

Categories and Features

Chatbot

Not specified

Categories and Features

AI Chatbots

Not specified

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