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What is Ochatbot?

An eCommerce chatbot can boost revenues by 20% to 40% when customers interact with Ochatbot, while simultaneously decreasing support tickets by 25% to 45%. Our Pro and Enterprise subscriptions come with an eCommerce Guarantee. Ochatbot boasts powerful AI-driven features tailored for various eCommerce platforms, including Shopify, BigCommerce, WooCommerce, and Magento, as well as B2B sales and support chat functionalities, all without the need for coding and with easy installation. By engaging shoppers, Ochatbot provides personalized product recommendations, effectively addresses sales challenges, facilitates upselling and cross-selling, recovers abandoned carts, and answers inquiries about order tracking and support. The AI chatbot utilizes natural language processing to enhance its conversational abilities, becoming increasingly knowledgeable about your offerings. It also evaluates customer sentiment, reaction data, and delivers valuable marketing and sales insights. Additionally, Ochatbot comes equipped with nine tools for conversion optimization, such as Leadbot featuring over 80 templates, Offer Sliders, Exit Popups, live chat options, and much more to enhance the overall customer experience. This comprehensive set of tools not only improves engagement but also helps in retaining customers effectively.

What is Certainly?

Certainly is an innovative AI platform designed to enhance ecommerce and customer support through conversational AI technology. By leveraging this advanced system, businesses can provide exceptional experiences and drive substantial growth. Engaging in conversations with site visitors offers valuable insights that contribute to reduced product returns, decreased cart abandonment, and increased customer lifetime value. Certainly aims to empower enterprises by mimicking the capabilities of their most effective salespeople, thus improving user interactions. The Certainly Conversational AI software integrates effortlessly with all the platforms essential for managing business operations. This tool acts as a dynamic conversational interface across various functions, including customer service, sales, marketing, community engagement, human resources, and management, transforming each interaction into a smooth and relevant experience for users. If you're intrigued by how automated chat solutions can benefit your business, one of our specialists would be delighted to guide you through a customized Conversational AI chatbot designed specifically for your content, ensuring it meets your unique needs. Ultimately, this technology represents a significant step forward in enhancing customer engagement and satisfaction.

Media

Media

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Shopify
Zapier
Zendesk
BigCommerce
LiveChat
Magento
Zoho CRM

Integrations Supported

HubSpot CRM
HubSpot Customer Platform
Shopify
Zapier
Zendesk
Crowdin
Facebook
Freshdesk
Jira
Jira Work Management
Klaviyo
Microsoft Azure
Pipedrive
SendGrid
Slack
UPS Ready

API Availability

Has API

API Availability

Pricing Information

Free
Free Plan
Basic $29
Plus $99
Pro $495
Enterprise
Free Version
Free Trial Offered?

Pricing Information

Pricing not provided

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training

Training Options

Documentation Hub
Online Training
On-Site Training

Company Facts

Organization Name

Ometrics

Date Founded

2002

Company Location

United States

Company Website

ochatbot.com

Company Facts

Organization Name

Certainly

Date Founded

2016

Company Location

Denmark

Company Website

www.certainly.io

Categories and Features

AI Chatbots

Not specified

AI eCommerce

Not specified

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Chatbot
Lead Distribution
Lead Qualification
Product Recommendations

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Offers & Discounts Notifications
Product Recommendations
Reporting / Analytics

eCommerce Tools

Not specified

Live Chat

Proactive Chat
Website Visitor Tracking

Upsell & Cross-Sell

Not specified

Categories and Features

AI Sales Assistants

Not specified

AI Sales Tools

Not specified

Chatbot

Not specified

Conversational AI

Code-free Development
Contextual Guidance
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components

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