Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Ratings and Reviews 0 Ratings

Total
ease
features
design
support

This software has no reviews. Be the first to write a review.

Write a Review

Alternatives to Consider

  • CallTools Reviews & Ratings
    538 Ratings
    Company Website
  • Squaretalk Reviews & Ratings
    270 Ratings
    Company Website
  • DialedIn Reviews & Ratings
    608 Ratings
    Company Website
  • Genesys Cloud CX Reviews & Ratings
    1,803 Ratings
    Company Website
  • Dialfire Reviews & Ratings
    30 Ratings
    Company Website
  • CallTrackingMetrics Reviews & Ratings
    927 Ratings
    Company Website
  • DialerAI Reviews & Ratings
    5 Ratings
    Company Website
  • Adversus Reviews & Ratings
    170 Ratings
    Company Website
  • Yeastar P-Series PBX System Reviews & Ratings
    117 Ratings
    Company Website
  • ULTATEL Reviews & Ratings
    108 Ratings
    Company Website

What is Oki-Toki?

Oki-Toki Cloud Contact Center serves as a comprehensive solution tailored for contact centers across various sizes and sectors, ensuring they remain competitive as top-tier leaders. This platform boasts a Low-Code feature that enables rapid deployment of inbound, blended, or outbound projects, facilitating swift operational adjustments. Users can efficiently share agents among different teams, projects, and even companies, enhancing flexibility. It supports the integration of Toll-Free, Local, and Non-Geographic SIP Numbers, ensuring versatile communication options. The system also addresses missed calls through an effective Callback mode, which improves customer engagement. To boost employee performance, it incorporates an automatic motivation system that calculates bonuses and penalties, fostering a competitive environment. Additionally, automated KPI Tracking is integrated with Speech Analytics and Evaluation Sheets, providing insightful performance metrics. Dynamic scripts assist in standardizing responses while automating conversation triggers, enhancing the quality of customer interactions. Through performance analysis, the system evaluates each agent, team, and the overall Contact Center, ensuring continuous improvement. Moreover, the platform offers the flexibility to incorporate additional features such as chats, web-based messaging (WFM), CRM systems, dialers, and voice broadcasts, making it a robust choice for any contact center looking to optimize their operations. As a result, Oki-Toki not only streamlines communication processes but also enhances overall efficiency and effectiveness.

What is A Star Auto Dialer?

A certified organization recognized for meeting the ISO 9001:2008 and ISO 27001:2005 standards and accredited by the Dubai Accreditation Center, the International Accreditation Forum, and the Joint Accreditation System of Australia and New Zealand, A Star Group has been actively engaged in various sectors like Marketing, Media, IT, and Legal services since 2004. We provide extensive support throughout the lifecycle of your business, from its initial launch to its ongoing management, aimed at enhancing your marketing strategies, boosting qualifications, and efficiently managing your operations. Adopting the principles of digital India marketing, our committed team stands ready to assist you at every step. By gaining deep insights into your contact lists, such as conversation durations, ideal calling times, and interaction frequencies, you can truly understand your data, which is essential for amplifying your success! Our solutions allow for seamless integration with your CRM, email marketing tools, and a variety of other software systems, ensuring a streamlined operational process. With our specialized knowledge and support, your business is well-equipped to excel in a competitive market, enabling you to focus on innovation and growth.

Media

Media

Integrations Supported

Asterix
Discord
Dropbox
Drupal
Facebook
FreeSWITCH
Google Drive
Instagram
MightyCall
Odoo
Salesforce
Viber
WhatsApp
WordPress
Yahoo! Mail
Zadarma
Zendesk
Zoho CRM
Zoho CRM Plus
monday CRM

Integrations Supported

Asterix
Discord
Dropbox
Drupal
Facebook
FreeSWITCH
Google Drive
Instagram
MightyCall
Odoo
Salesforce
Viber
WhatsApp
WordPress
Yahoo! Mail
Zadarma
Zendesk
Zoho CRM
Zoho CRM Plus
monday CRM

API Availability

Has API

API Availability

Has API

Pricing Information

$30/user/month
Free Trial Offered?
Free Version

Pricing Information

$499 one-time payment
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Oki-Toki

Date Founded

2015

Company Location

United Kingdom

Company Website

www.oki-toki.cloud/

Company Facts

Organization Name

A Star Group

Date Founded

2004

Company Location

India

Company Website

www.astargroup.org/auto-dialer-app/

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Categories and Features

Auto Dialer

Call Center Management
Call Recording
Call Reporting
Call Scripting
Lead Management
Power Dialer
Predictive Dialer
Preview Dialer
Progressive Dialer
Surveys

Popular Alternatives

uContact Reviews & Ratings

uContact

net2phone

Popular Alternatives

Hot Prospector Reviews & Ratings

Hot Prospector

M&M Helton Enterprises
Mojo Dialer Reviews & Ratings

Mojo Dialer

Mojo Dialing Solutions