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What is Omneo?

Customer loyalty functions similarly to compound interest within the retail industry. Omneo provides customers with powerful tools that enable them to engage in the sharing and management of essential zero-party data, which is crucial for modern services while ensuring a smooth transition for future interactions. Furthermore, Omneo equips your team with valuable insights and resources necessary for delivering personalized service, thereby making both current and future customer experiences highly relevant and rewarding. The platform also grants retail brand teams access to cutting-edge technology, professional advice, and extensive support, all aimed at significantly boosting customer engagement, loyalty, and advocacy. By fostering innovative interactions, Omneo not only encourages discovery but also rewards outstanding employee performance. Tailored specifically for retailers, Omneo facilitates the private collection, management, and exchange of zero-party data between businesses and customers. This capability empowers your team to design engaging, convenient, and meaningful services and experiences, ultimately captivating customers and fostering long-lasting loyalty. In an ever-changing market, harnessing such tools can distinctly differentiate your brand and create strong, enduring relationships with customers, fostering a community that thrives on mutual benefit and engagement.

What is Free FutureSoft?

Established in 2005 in Greece, Free FutureSoft has successfully broadened its global presence by providing CRM, Clienteling, and Retail solutions across multiple regions, including EMEA, APAC, and the Americas, and in diverse countries such as Greece, Austria, England, Germany, France, Taiwan, Korea, Singapore, Hong Kong, Australia, and the USA. As a provider of software solutions, Free FutureSoft is committed to maintaining high standards while offering innovative services designed for both private enterprises and public sector organizations. The company excels in catering to businesses with numerous points of sale and international mobile partners, allowing them to achieve consistent alignment across various markets in a manner that is both cost-effective and secure. Their solutions support the organized recording and analysis of critical business metrics such as sales, returns, inventory levels, orders, pricing, and discounts, ultimately streamlining operational processes. Furthermore, Free FutureSoft acts as a vital resource for the acquisition, retention, assessment, and categorization of customers, leading to improved overall business performance and stronger customer relationships. By prioritizing user-friendly technology, Free FutureSoft equips organizations to flourish in an increasingly competitive environment while also fostering innovation and adaptability. This commitment to advancement ensures that clients are always prepared for the challenges ahead.

Media

Media

Integrations Supported

Salesforce
Adobe Analytics
Adobe Campaign
BigCommerce
ContactPigeon
IBM Cloud
Infor MRM
Microsoft 365
Microsoft Dynamics 365
NetSuite
Retail Express
SAP Cloud Platform
Shopify
Tableau
Zendesk

Integrations Supported

Salesforce
Adobe Analytics
Adobe Campaign
BigCommerce
ContactPigeon
IBM Cloud
Infor MRM
Microsoft 365
Microsoft Dynamics 365
NetSuite
Retail Express
SAP Cloud Platform
Shopify
Tableau
Zendesk

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Omneo

Date Founded

2010

Company Location

Australia

Company Website

omneo.io

Company Facts

Organization Name

Free FutureSoft

Date Founded

2005

Company Location

Greece

Company Website

www.futuresoft.gr/

Categories and Features

Customer Data Platforms (CDP)

Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling

Customer Experience

Action Management
Analytics
Customer Segmentation
Dashboard
Feedback Management
Knowledge Management
Multi-Channel Collection
Sentiment Analysis
Survey Management
Text Analysis
Trend Analysis

Loyalty Management

CRM
Customer Activity Tracking
Discount Management
Gift Card System
Loyalty Card System
Member Portal
Membership Management
No-Card Loyalty System
Referral Tracking
Rewards Management
White Label

Personalization

A/B Testing
Abandoned Cart Saver
Account Based Marketing
Behavioral Targeting
Campaign Segmentation
Content Analytics
Contextual Targeting
Customer Profiles
Experience Management
Recommendation Engine
Website Personalization

Categories and Features

Point of Sale

Barcode Scanning
Commission Management
Cryptocurrency Support
Customer Account Profiles
Discount Management
Electronic Signature
Gift Card Management
Loyalty Program
Multi-Location
Restaurant POS
Retail POS
Returns Management
eCommerce Integration

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