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What is OmniOrders?

OmniOrders is the all-encompassing platform designed to manage orders seamlessly, significantly improving the efficiency of your multi-channel selling strategy. By consolidating orders from various platforms such as Shopify, Amazon, and eBay into a unified dashboard, it eliminates the chaos of handling multiple systems, thereby minimizing the likelihood of overlooked orders and discrepancies in inventory, which could negatively impact sales and customer trust. Numerous businesses face daily challenges stemming from fragmented order management, issues with aligning inventory, cumbersome fulfillment processes, and manual tasks that consume valuable time. To tackle these obstacles, OmniOrders offers real-time inventory synchronization across all sales channels, utilizes smart order routing to dispatch orders to the most suitable fulfillment center, and provides customizable automation workflows that simplify repetitive tasks. As a result, organizations can boost their operational efficiency and dedicate more efforts towards their growth objectives, ultimately leading to a more robust marketplace presence.

What is Decision365?

Orders originate from a variety of platforms and come in numerous formats, which can complicate the processing workflow. Decision365 simplifies the cumbersome task of manually reviewing these orders, making the process much more efficient. Whether an order is placed via a website, EDI, or a PDF document, Decision365 adeptly interprets the data and organizes it neatly within Outlook for easy access. Upon receipt of each order, Decision365 conducts an analysis and inputs the relevant information into Outlook, highlighting any exceptions or discrepancies for quick resolution. Users have the ability to personalize visual cues by setting rules that change fonts and colors for different order lines. For example, using red Calibri may indicate that an item is unavailable, while blue Times New Roman could point out a pricing discrepancy. Additionally, you can define criteria to determine when an order necessitates extra scrutiny. With Decision365, potential issues are identified right away—before order acceptance and prior to its entry into your ERP system. This streamlined method guarantees that clean orders are processed more quickly and easily through your operations. Consequently, this leads to a significant enhancement in overall efficiency, positively impacting the entire workflow and ultimately contributing to improved customer satisfaction.

Media

No images available

Media

Integrations Supported

Microsoft Outlook
Shopify

Integrations Supported

Microsoft Outlook
Shopify

API Availability

Has API

API Availability

Has API

Pricing Information

$0
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

OmniOrders

Date Founded

2001

Company Location

United States

Company Website

www.omniorders.com

Company Facts

Organization Name

Decision Resources

Date Founded

1978

Company Location

United States

Company Website

www.decision.com/products/decision365/

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

Categories and Features

Order Management

Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management

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