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What is Onlim?

As the field of artificial intelligence continues to evolve, its integration into our everyday experiences is becoming more prevalent. What was once merely a concept in science fiction has now found a place in our actual lives. We benefit from the ease of use that voice assistants provide, as they are embedded in a multitude of devices such as smartphones, cars, and entertainment systems at home. It was only a matter of time before companies started adopting these advancements to improve their customer service strategies. Today, various industries, including healthcare, travel, and finance, are reshaping their approaches to customer service by utilizing chatbots and voice assistants. While the rapid advancement of chatbot technology is helping to enhance customer satisfaction and relieve employees from repetitive tasks, there are still notable hurdles that need to be overcome. Organizations that utilize voice assistants and chatbots must recognize these challenges to maximize their effectiveness. By tackling these issues head-on, companies can significantly enhance their customer interactions, leading to a more efficient overall service experience. Furthermore, embracing ongoing improvements in technology will be essential for staying competitive in an ever-evolving market.

What is Bixby?

Bixby is Samsung's intelligent virtual assistant, designed to seamlessly integrate with a wide range of Samsung devices including smartphones, tablets, smartwatches, and TVs. By utilizing voice commands, Bixby enables users to perform various tasks, including launching apps, making calls, sending messages, managing smart home devices, and organizing their daily schedules. One of its notable features, Bixby Vision, allows for text translation, object recognition through the camera, and the use of augmented reality capabilities. Additionally, Bixby Routines offer the ability to automate daily tasks based on individual habits, enhancing both efficiency and personalization. As Bixby continues to expand its features, it is committed to improving the overall user experience within the Samsung ecosystem, ensuring that users can interact with their devices in a more intuitive manner. This ongoing development reflects Samsung's dedication to innovation and user satisfaction.

Media

Media

Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

Has API

API Availability

Has API

Pricing Information

€49 per month
Free Trial Offered?
Free Version

Pricing Information

Free
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Onlim

Date Founded

2015

Company Location

Austria

Company Website

onlim.com/chatbots-und-sprachassistenten-im-kundenservice/

Company Facts

Organization Name

Samsung

Date Founded

1938

Company Location

South Korea

Company Website

www.samsung.com/us/apps/bixby/

Categories and Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Categories and Features

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