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What is Ontell?

Ontell AI offers a straightforward, no-code platform for businesses to design an AI-driven WhatsApp chat assistant. This innovative solution allows users to develop a smart AI chatbot for WhatsApp that adeptly manages customer support requests, processes orders, and organizes appointment scheduling 24/7, eliminating the need for human intervention. With its intuitive interface, the platform is accessible to individuals with minimal technical expertise, empowering them to leverage its capabilities to improve their operations. As a result, businesses can enhance their efficiency and customer engagement through this advanced technology.

What is Mark360?

Mark360 is a comprehensive cloud platform designed for customer messaging and automation, specifically aimed at businesses eager to engage with their audience through WhatsApp and Instagram. It provides a seamless integration of WhatsApp Business API campaigns, broadcasting features, and scheduled messaging flows, complemented by a no-code chatbot builder, AI-powered agents, and optimized customer journey management, all while maintaining a shared inbox for team collaboration and human agent participation. The platform enhances Instagram features by allowing automated replies for direct messages and comments, as well as commerce capabilities that connect to Shopify catalogs, which help businesses efficiently handle order updates, recover abandoned carts, and verify cash-on-delivery transactions. Furthermore, its compatibility with various business tools like Google Sheets, Razorpay, and CRM systems enables teams to manage customer interactions effectively. Geared towards ecommerce and direct-to-consumer brands, along with online retailers, service providers, educators, and marketing agencies, Mark360 equips users to proficiently manage marketing, sales, and customer support conversations. In addition to improving customer engagement, Mark360 also optimizes operational workflows across a wide array of industries, making it an essential tool for businesses looking to enhance their communication strategies. With its comprehensive features, Mark360 not only simplifies interactions but also fosters a more connected and efficient operational environment.

Media

No images available

Media

No images available

Integrations Supported

WhatsApp

Integrations Supported

Razorpay
Shopify
Stripe

API Availability

API Availability

Pricing Information

$0
Free Version
Free Trial Offered?

Pricing Information

$19/month
Free plan available. Paid plans start at $19/month or $205/year; a higher plan is $99/month or $1,069/year. Recurring and usage-based charges are billed every 30 days; additional charges may apply.
Free Version
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
Windows

Supported Platforms

SaaS
Android

Customer Service / Support

24 Hour Support
Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Not specified

Training Options

Not specified

Company Facts

Organization Name

Ontell AI

Date Founded

2023

Company Website

ontell.ai/

Company Facts

Organization Name

Mark360

Date Founded

2024

Company Location

India

Company Website

mark360.ai

Categories and Features

WhatsApp Marketing

Not specified

Categories and Features

WhatsApp Marketing

Not specified

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