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What is Ooma Office?

Ooma Office is a budget-friendly and user-friendly business VoIP solution that has received numerous accolades, making it suitable for companies of all sizes and easy to implement. With Ooma, businesses can access sophisticated voice and collaboration tools that can be customized to fit any workforce size, irrespective of the number of employees. This service provides unlimited lines for businesses and features a straightforward setup process that does not require contracts or long-term commitments, allowing flexibility for users. As small businesses expand, Ooma facilitates the effortless scaling of their phone systems to accommodate growth. Customers are presented with a range of hardware choices, including traditional analog phones, IP phones, or virtual services available through Mobile and Desktop applications. In addition, Ooma offers a comprehensive suite of business phone functionalities designed to deliver a smooth communication experience, including advanced tools such as virtual receptionists, ring groups, call parking, multi-site access, and more, all of which help small businesses project a larger presence. Furthermore, Ooma’s dedication to customer satisfaction ensures that users receive ongoing support and resources for optimizing their communication strategies.

What is MiVoice Business?

The on-premises business phone system that offers all the vital tools needed for your organization to improve customer engagement. Central to Mitel's top-tier on-site communication solutions is MiVoice Business, which encompasses MiCollab, MiTeam Meetings, and MiContact Center Business, enabling staff to enjoy the advantages of integrated, scalable, and mobile communications effortlessly. This system provides your organization with everything required to raise communication standards through efficient mobility, collaborative teamwork, video conferencing, and exceptional customer experience management. MiVoice Business is designed to serve businesses of varying sizes, from 5 to 130,000 users, whether they operate from a single venue or multiple locations across the globe. Additionally, the software deployed on Mitel Collaboration Service Appliances can function on standard x-86 servers within a virtual environment, simplifying processes by minimizing the need for numerous devices—this is particularly beneficial for clients choosing a centralized unified communications approach. With MiVoice Business, companies can guarantee that their communication framework is both adaptable and strong, promoting continuous growth and innovation. Ultimately, this comprehensive solution empowers organizations to meet the ever-evolving demands of modern communication.

Media

Media

Integrations Supported

Causal
Indent
NexHealth
Outdoo AI
Salesforce

Integrations Supported

CASH+ Call Recording Software
OfficeWatch Call Reporting
OpenScape Session Border Controller
OpenText CX-E Voice
Oreka TR
TimelyBill

API Availability

API Availability

Pricing Information

$19.95/month per user
- Includes unlimited calls in the U.S. & Canada
- SMS/MMS messaging
- Virtual fax
- Free number transfer
- One FREE toll-free number + 500 minutes/month.

Pricing Information

Pricing not provided
Free Trial Offered?

Supported Platforms

SaaS
Android
iPhone
Windows
Mac

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem

Customer Service / Support

24 Hour Support

Customer Service / Support

Standard Support

Training Options

Documentation Hub
Webinars

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

Ooma

Date Founded

2004

Company Location

United States

Company Website

www.ooma.com/office/

Company Facts

Organization Name

Mitel Networks

Date Founded

1973

Company Location

Canada

Company Website

www.mitel.com

Categories and Features

Business Phone Systems

Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Web Conferencing

Business VoIP

Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
Voice Quality Enhancement

Call Forwarding

Not specified

Cloud PBX

Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
Virtual Extensions
Web Conferencing

Telephony

Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP

Toll Free 800 Number

Not specified

UCaaS

Not specified

Unified Communications

Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
Fax Management
Mobile Access
Multi-User Collaboration
Voice Mail

Vanity Phone Number

Not specified

Video Conferencing

Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

Virtual Phone Number

Not specified

Web Conferencing

Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing

Categories and Features

Business VoIP

Not specified

Cloud PBX

Not specified

Telephony

Call Center Management
Contact Management
Inbound Reporting
VoIP
Voice & Data Integration

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