Ratings and Reviews 104 Ratings
Ratings and Reviews 1 Rating
Alternatives to Consider
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TollFreeForwardingIn just one minute, you can set up your international phone number, with options available for over 120 countries and 1,000 cities. This service allows you to redirect your calls to any global number seamlessly. With advanced scheduling features, you can manage call routing based on your business hours and preferences, directing calls to your main office during operational times and to voicemail when closed. You also have immediate access to comprehensive data regarding calls made to your TollFreeForwarding number, which can assist in analyzing customer call behavior for better outbound sales and follow-up strategies. Additionally, you can record your calls, whether in full or in segments, for easy tracking and review. These recordings are stored in call detail records, which can be accessed, downloaded, or played back whenever necessary for reference. By leveraging this functionality, you can enhance your communication efficiency and better serve your clientele.
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800.comTransform your surroundings into a functional workspace with 800.com, which enables you to oversee your business operations directly from your mobile device. This service comes without the need for a contract, providing advanced calling features and cell phone forwarding capabilities that enhance customer engagement, brand recognition, and response rates through SMS messaging. You can effortlessly manage extensions, send out professional greetings, and oversee your account conveniently online. 800.com supports various types of forwarding, including simultaneous and sequential ringing, ensuring you never miss a call. Utilizing toll-free numbers establishes a credible presence in the U.S. market, while local numbers can suggest a limited business scope. Each member of 800.com enjoys full access to all phone system tools, irrespective of their selected plan, making it easier to serve clients and reduce long-distance charges for both your customers and your business. By choosing 800.com, you position your company for success in a competitive environment.
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ULTATELUltatel stands out as a prominent leader in the field of business communications. By leveraging advanced cloud VoIP technology, we empower businesses to enhance their productivity and maintain seamless connections with their customers, no matter their location. Our offerings are designed to be fully customizable and scalable, featuring unlimited Calling, SMS, Fax, Chat, Video, and over 40 Advanced Features to meet diverse needs. One of the most appealing aspects of our service is our commitment to Transparency in Pricing; you won’t encounter any hidden fees or unexpected charges, ensuring that what you see is indeed what you pay, unlike some competitors. As a recognized Gartner Category Leader and G2 High Performer, Ultatel is dedicated to delivering a cohesive communications platform that evolves alongside your company's requirements. Our innovative FlexScale technology allows you to adjust your service capacity effortlessly and immediately, without any interruptions or penalties. In addition, our award-winning Customer Support team is available around the clock, every day of the year. With an impressive 94% first-contact resolution rate, you can trust that you’ll receive exceptional assistance whenever you need it. Don't hesitate to reach out to us today to arrange your discovery call or demo, and experience how Ultatel can transform your business communications! Your satisfaction is our priority, and we look forward to partnering with you for success.
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iPlumiPlum offers a mobile-centric solution tailored for business professionals, providing a dedicated line equipped with calling, texting, and comprehensive phone system features accessible on your smartphone, whether for individuals or enterprises. This service functions seamlessly with your current mobile carrier, requiring no changes, and is designed for ease of use while incorporating robust enterprise-level security measures. Healthcare professionals benefit from the platform's HIPAA compliance, while those in the financial and legal sectors can ensure adherence to mobile communication regulations. Businesses are equipped with a variety of advanced functionalities including auto-attendant services, call extensions, call recording capabilities, transcriptions, and automated text replies, ensuring prompt communication during business hours. Additionally, a centralized portal streamlines team organization and allows for management of iPlum users through different profiles and permission levels via a corporate account. With iPlum, businesses can enhance customer relations by automatically sending personalized business messages, demonstrating a commitment to customer care and effective communication. This innovative platform not only streamlines communication but also elevates the professionalism of your business interactions.
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3CX3CX is a versatile, software-driven IP PBX built on open standards that delivers comprehensive Unified Communications straight out of the box. It caters to businesses of all sizes and across various sectors, offering a full suite of features that range from mobility and presence indicators to sophisticated call center functionalities, all at a significantly reduced cost. This platform is particularly well-suited for remote work environments, featuring mobile applications, video conferencing capabilities, and live chat integration for websites. Installation, management, and maintenance of the PBX are straightforward, allowing users to easily handle it themselves on their own hardware, a dedicated server, or via a cloud environment. Alternatively, users can opt for 3CX's hosting services to simplify their setup even further. With its user-friendly design and extensive feature set, 3CX empowers companies to enhance their communication strategies effectively.
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Intermedia UniteEngage and collaborate on your own terms with the all-encompassing solution provided by Intermedia Unite. Whether you're working from the office, traveling, relaxing at home, or sipping coffee, the expansive communication and collaboration tools from Intermedia Unite ensure that you can maintain productivity and stay connected with both colleagues and clients effortlessly. You can securely share and work on documents from almost any location, enjoying complete file management with features like real-time backup and recovery. Automated greetings and rapid call routing that align with your operational hours guarantee that customers are swiftly directed to the right team member, ensuring efficient access to your staff. Incoming calls can be directed to specific teams designated for handling them, while also keeping you informed about your coworkers' availability statuses through instant notifications that indicate whether they are Available or Unavailable. With Intermedia Unite, maintaining connections while enhancing productivity has never been easier or more effective, making it an essential tool for any modern workplace.
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PBXwarePBXware stands out as the original and most prominent IP PBX Professional Open Standards Turnkey Telephony Platform available today. Since its inception in 2004, PBXware has been delivering adaptable, dependable, and scalable Next Generation Communication Systems (NGCS) alongside VoIP solutions tailored for small and medium-sized businesses (SMBs), large enterprises, Internet Telephony Service Providers (ITSPs), call centers, and various governmental agencies across the globe. This achievement is realized by integrating the finest elements of cutting-edge technologies. The Bicom Systems softswitch is offered in several editions, including Business, Call Center, and Multi-Tenant, with each edition designed to support specific features that enhance performance, reliability, and expandability, ensuring users get the most out of their systems. This versatility makes PBXware a preferred choice for organizations seeking robust telephony solutions.
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net2phoneScattered conversations cost businesses time, money, and customers. When voice, chat, video, and support tickets live in different systems, teams lose context, customers repeat themselves, and problems take longer to solve. net2phone fixes this. For 30+ years, net2phone has built AI-powered communication technology for businesses that treat customer experience as a competitive advantage. Today more than 500,000 users rely on net2phone to turn everyday conversations into retention and growth, backed by expert guidance at every step of implementation and beyond. Unite brings voice, messaging, video, and chat together in one workspace. Calls and video are recorded and transcribed automatically, sentiment analysis flags how conversations are actually going, action items get tracked without manual entry, and AI drafts the follow-up emails, so teams stop switching tabs to get work done. AI Agent takes routine work off your team's plate entirely. It answers customer questions, resolves support cases, books appointments, and processes returns across phone and chat, in more than 30 languages, and hands off to a human the moment a conversation needs one. Coach AI reviews every single voice, video, and text interaction, not a sample, so managers can see exactly how each rep and department are performing, spot coaching opportunities, and act on real call summaries and sentiment data instead of guesswork. uContact powers high-volume sales and support operations with intelligent routing, omnichannel automation, and live dashboards, keeping customer experience consistent no matter how much volume comes in. net2phone integrates with the systems you already run, includes a no-code workflow builder, and is protected by enterprise-grade security throughout, so the technology keeps delivering measurable results long after go-live.
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Yeastar P-Series PBX SystemYeastar P-Series Phone System is a business communication solution that offers companies of all sizes with a complete package for calls, video, messaging and integrations, out of the box. With inbuilt visual call management, integrated video conferencing, advanced contact center features, and ready-made SMS, WhatsApp, Microsoft Teams, CRMs, and more platform integrations, it boosts user experience at all levels and provides everything across desktop, mobile, and browser with simple user apps.
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Zoom PhoneZoom Phone is an AI-powered business communications platform that provides cloud-based Voice over Internet Protocol (VoIP) calling, messaging, and phone system management for organizations. The software replaces or supplements traditional business telephone infrastructure with internet-based calling accessible through desktop applications, mobile devices, and compatible desk phones. Its unified communications environment connects business calling with Zoom Meetings, Zoom Chat, SMS messaging, and online fax capabilities. Call management features include automated receptionists, interactive voice response menus, call forwarding, call transfers, shared line groups, call queues, and configurable routing policies. Administrators can assign phone numbers, configure business hours, manage devices, establish user permissions, and monitor communication activity through a centralized management portal. Zoom Phone provides voicemail transcription, call recording, searchable call histories, and reporting tools for reviewing communication performance. Its built-in AI capabilities generate post-call summaries, identify discussion highlights, extract action items, and prioritize important voicemail messages. ZoomMate provides contextual assistance during conversations and helps users prepare for calls, retrieve relevant information, and automate follow-up activities. Zoom Virtual Agent Receptionist offers optional AI-powered call answering that can respond to customer questions, schedule appointments, communicate in multiple languages, and transfer callers with conversation context. The platform also supports outbound calling workflows through Zoom Auto Dialer and integrates with Zoom Revenue Accelerator for conversation intelligence and sales coaching. Zoom Phone provides integrations with Salesforce, Microsoft, Google, and other enterprise systems, along with developer APIs, call quality dashboards, security controls, and international calling options.
What is Ooma Office?
Ooma Office is a budget-friendly and user-friendly business VoIP solution that has received numerous accolades, making it suitable for companies of all sizes and easy to implement. With Ooma, businesses can access sophisticated voice and collaboration tools that can be customized to fit any workforce size, irrespective of the number of employees.
This service provides unlimited lines for businesses and features a straightforward setup process that does not require contracts or long-term commitments, allowing flexibility for users. As small businesses expand, Ooma facilitates the effortless scaling of their phone systems to accommodate growth.
Customers are presented with a range of hardware choices, including traditional analog phones, IP phones, or virtual services available through Mobile and Desktop applications. In addition, Ooma offers a comprehensive suite of business phone functionalities designed to deliver a smooth communication experience, including advanced tools such as virtual receptionists, ring groups, call parking, multi-site access, and more, all of which help small businesses project a larger presence. Furthermore, Ooma’s dedication to customer satisfaction ensures that users receive ongoing support and resources for optimizing their communication strategies.
What is MyOperator?
MyOperator stands as the foremost Call + WhatsApp platform in India, serving over 15,000 businesses such as NCERT, Amazon, Lenskart, Apollo, and Myntra.
What makes MyOperator stand out? The platform provides a diverse array of solutions designed to enhance communication and efficiency, which include integrated Call + WhatsApp capabilities, a Cloud Contact Center, Office IVR, toll-free numbers, a Campaign Management suite, a Multi-store Solution, the WhatsApp Business API, and sophisticated integrations.
✅ More than 15,000 brands utilize Call + WhatsApp to connect with their customers effectively.
✅ The MyOperator platform has overseen over 2.5 billion conversations.
✅ It boasts high ratings on platforms like Google, G2, and Capterra.
✅ With a 99.9% uptime guarantee and multi-geographic redundancy, reliability is ensured.
✅ Service automation can be achieved through the use of Voice and WhatsApp bots.
✅ Businesses can create intelligent WhatsApp campaigns and automations to enhance customer engagement.
✅ It also supports customer service operations through a VoIP-ready Contact Center that integrates with WhatsApp, ensuring seamless communication.
In a rapidly evolving digital landscape, MyOperator continues to innovate to meet the needs of businesses and their customers alike.
Integrations Supported
Causal
Indent
NexHealth
Outdoo AI
Integrations Supported
Freshdesk
KONDESK
Kreato CRM
Kylas
LeadSquared
Meritto
API Availability
API Availability
Has API
Pricing Information
$19.95/month per user
- Includes unlimited calls in the U.S. & Canada
- SMS/MMS messaging
- Virtual fax
- Free number transfer
- One FREE toll-free number + 500 minutes/month.
- SMS/MMS messaging
- Virtual fax
- Free number transfer
- One FREE toll-free number + 500 minutes/month.
Pricing Information
₹200/month
MyOperator has 3 pricing editions, from ₹200 to ₹5000 depends upon the features like Whatsapp, IVr & Cloud Call Center Platforms . Each plan has a sub plans and you can choose the one that is well suitable for your business needs. Please go through the Myoperator website for detailed features based on the subscription plan
Free Version
Free Trial Offered?
Supported Platforms
SaaS
Android
iPhone
Windows
Mac
Supported Platforms
SaaS
Android
Customer Service / Support
24 Hour Support
Customer Service / Support
24 Hour Support
Web-Based Support
Training Options
Documentation Hub
Webinars
Training Options
Documentation Hub
Webinars
Online Training
On-Site Training
Company Facts
Organization Name
Ooma
Date Founded
2004
Company Location
United States
Company Website
www.ooma.com/office/
Company Facts
Organization Name
VoiceTree Technologies
Date Founded
2010
Company Location
India
Company Website
myoperator.co
Categories and Features
Business Phone Systems
Call Logging
Call Monitoring
Call Recording
Call Routing
Employee Directory
IVR / Voice Recognition
Mobile Access
Web Conferencing
Business VoIP
Call Parking
Call Recording
Contact Management
Encryption
IVR / Voice Recognition
Ring Groups
Voice Quality Enhancement
Call Forwarding
Not specified
Cloud Communication Platform
Not specified
Cloud PBX
Call Recording
Call Routing
IVR / Voice Recognition
Ring Groups
Virtual Extensions
Web Conferencing
Telephony
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
VoIP
Toll Free 800 Number
Not specified
UCaaS
Not specified
Unified Communications
Audio / Video Conferencing
Call Recording
Call Routing
Chat / Messaging
Fax Management
Mobile Access
Multi-User Collaboration
Voice Mail
Vanity Phone Number
Not specified
Video Conferencing
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Virtual Phone Number
Not specified
Web Conferencing
Mobile Access
On-Demand Webcasting
Presentation Streaming
Presentation Tools
Private Chat
Real-Time Chat
Record & Playback Ability
Screen Sharing
Two-Way Audio & Video
Video Conferencing
Categories and Features
Call Center Infrastructure (CCI)
Not specified
Call Forwarding
Not specified
Call Recording
Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Call Tracking
CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking
Campaign Management
Channel Management
Contact Database
Event Triggered Actions
Lead Management
Multi-Campaign
Cloud Communication Platform
Audio / Video Conferencing
Call Center
Call Recording
Call Routing
Chat / Messaging
File Sharing
IVR / Voice Recognition
IVR
Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail
Telephony
Auto-Dialer
Call Center Management
Call Monitoring
Contact Management
IVR / Voice Recognition
Inbound Reporting
Outbound Reporting
Predictive Dialer
Telemarketing Management
VoIP
Voice & Data Integration
Toll Free 800 Number
Not specified
Vanity Phone Number
Not specified
Voice Broadcasting
Not specified
Voicemail
Not specified
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics