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What is OpenText Knowledge Discovery?

OpenText Knowledge Discovery is an AI-powered knowledge management and content intelligence platform for extracting insights from unstructured information across enterprise repositories. It enables organizations to search, categorize, visualize, review, classify, and enrich documents and rich media regardless of where the information is stored. The platform supports more than 160 repository and application connectors, helping organizations access information distributed across numerous business systems. It can process more than 2,300 content types to extract information from a wide variety of enterprise files and media. AI-driven analytics provide capabilities including entity extraction, semantic analysis, natural language querying, content classification, sensitive data detection, speech recognition, and identification of people and objects. OpenText Knowledge Discovery enriches metadata with labels, classifications, categories, and other contextual information that can make existing content more useful within business processes. Metadata enrichment can also support GenAI initiatives by helping organizations identify, organize, and protect documents, video, audio, and other information assets before they are used by AI systems. Knowledge discovery capabilities can support investigations by making scattered enterprise information more visible, searchable, and understandable. Organizations can also apply the platform to risk management, compliance, intelligent processes, enterprise search, and AI-readiness initiatives. Integrations include Microsoft SharePoint, Teams, Exchange and OneDrive, Google Drive and other Google services, Amazon S3, Salesforce, ServiceNow, Slack, Jira, Webex, Box, Dropbox, Hadoop, Confluence, and additional repositories.

What is KonaSearch?

Access essential information for smooth business management within Salesforce, integrating all your files and objects along with various organizations, SharePoint, Google Drive, databases, legacy applications, OCR, and more. By transforming queries into actionable insights through sophisticated search automation, individual consumer searches can reflect personal preferences while organizations focus on finding specific answers. Our extensive search features cover all objects and files across various organizations and external data sources, delivering results in either a record view or workflow format. Recruitment agencies need to swiftly adjust to stay competitive in a fast-changing market, and we support this by aligning candidates with job openings or vice versa, thus streamlining workflows and providing timely, relevant outcomes. Additionally, we uphold compliance and governance through a real-time monitoring system that consistently scans newly added data, identifying, cleansing, and flagging suspicious files for further manual review, which significantly boosts operational efficiency and security. This comprehensive strategy not only enhances data management but also equips organizations to make quick, informed decisions that drive success in their respective fields. Ultimately, it fosters a culture of agility and responsiveness that is essential in today's dynamic business landscape.

Media

Media

Integrations Supported

Microsoft SharePoint
Microsoft Azure
Microsoft Teams

Integrations Supported

Microsoft SharePoint
Google Drive
Salesforce

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
On-Site Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/knowledge-discovery

Company Facts

Organization Name

Basis Technology

Date Founded

1995

Company Location

United States

Company Website

www.basistech.com/konasearch/

Categories and Features

Enterprise Search

Not specified

Categories and Features

Enterprise Search

Not specified

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