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What is OpenText Knowledge Discovery?

OpenText Knowledge Discovery is an AI-powered knowledge management and content intelligence platform for extracting insights from unstructured information across enterprise repositories. It enables organizations to search, categorize, visualize, review, classify, and enrich documents and rich media regardless of where the information is stored. The platform supports more than 160 repository and application connectors, helping organizations access information distributed across numerous business systems. It can process more than 2,300 content types to extract information from a wide variety of enterprise files and media. AI-driven analytics provide capabilities including entity extraction, semantic analysis, natural language querying, content classification, sensitive data detection, speech recognition, and identification of people and objects. OpenText Knowledge Discovery enriches metadata with labels, classifications, categories, and other contextual information that can make existing content more useful within business processes. Metadata enrichment can also support GenAI initiatives by helping organizations identify, organize, and protect documents, video, audio, and other information assets before they are used by AI systems. Knowledge discovery capabilities can support investigations by making scattered enterprise information more visible, searchable, and understandable. Organizations can also apply the platform to risk management, compliance, intelligent processes, enterprise search, and AI-readiness initiatives. Integrations include Microsoft SharePoint, Teams, Exchange and OneDrive, Google Drive and other Google services, Amazon S3, Salesforce, ServiceNow, Slack, Jira, Webex, Box, Dropbox, Hadoop, Confluence, and additional repositories.

What is Mercury?

Our intuitive software allows you to manage your business data regardless of its source, encompassing both structured and unstructured data from various platforms such as file shares, SharePoint, email, and enterprise systems like ERP and CRM, ultimately helping to lower IT storage costs, reduce compliance risks, and maximize the utility of your information. Organizations today face the significant hurdle of meeting increasingly stringent regulations. Information Governance aims to effectively and securely organize data where it is needed, ensuring that the maximum value is derived while minimizing potential risks. By adopting DRS solutions, you can proficiently handle information across its entire lifecycle, from creation or capture and classification to management, long-term archiving, or eventual deletion. This all-encompassing strategy not only simplifies workflows but also enables companies to use their data assets in a more strategic and impactful manner, fostering improved decision-making and innovation. By prioritizing effective data management, organizations can better navigate the complexities of the modern regulatory landscape.

Media

Media

Integrations Supported

Microsoft Azure
Microsoft SharePoint
Microsoft Teams

Integrations Supported

Lotus Notes to Office 365
Microsoft Outlook

API Availability

API Availability

Pricing Information

Pricing not provided

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

OpenText

Date Founded

1991

Company Location

Canada

Company Website

www.opentext.com/products/knowledge-discovery

Company Facts

Organization Name

DRS Imaging Services

Date Founded

1964

Company Location

United States

Company Website

drsimaging.com/mercury/

Categories and Features

Enterprise Search

Not specified

Categories and Features

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Capture
Electronic Signature
File Recovery
File Type Conversion
Full Text Search
Offline Access
Optical Character Recognition
Version Control

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