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What is Openstream?

We guarantee that our state-of-the-art Conversational AI platform will significantly improve your business results. Companies leverage four key features of Openstream’s Conversational AI platform, customizing them for their specific industry needs. These features encompass personalized interactions that are context-aware and adjust to user preferences by anticipating their requirements. Moreover, our Virtual Assistants are flawlessly integrated with a variety of enterprise applications, employing predictive analytics to extract valuable insights from data. We also prioritize AI innovation and compliance, adopting a transparent, inclusive, and principle-based approach to ensure that our solutions are understandable for users. By simplifying complex inbound and outbound inquiries and automating routine tasks, we greatly enhance customer experiences. Furthermore, we offer comprehensive mobile financial service applications that span various communication channels, serving both employees and customers effectively. This holistic strategy empowers businesses to excel in an ever-evolving digital environment, positioning them favorably for future advancements.

What is Ochatbot?

An eCommerce chatbot can boost revenues by 20% to 40% when customers interact with Ochatbot, while simultaneously decreasing support tickets by 25% to 45%. Our Pro and Enterprise subscriptions come with an eCommerce Guarantee. Ochatbot boasts powerful AI-driven features tailored for various eCommerce platforms, including Shopify, BigCommerce, WooCommerce, and Magento, as well as B2B sales and support chat functionalities, all without the need for coding and with easy installation. By engaging shoppers, Ochatbot provides personalized product recommendations, effectively addresses sales challenges, facilitates upselling and cross-selling, recovers abandoned carts, and answers inquiries about order tracking and support. The AI chatbot utilizes natural language processing to enhance its conversational abilities, becoming increasingly knowledgeable about your offerings. It also evaluates customer sentiment, reaction data, and delivers valuable marketing and sales insights. Additionally, Ochatbot comes equipped with nine tools for conversion optimization, such as Leadbot featuring over 80 templates, Offer Sliders, Exit Popups, live chat options, and much more to enhance the overall customer experience. This comprehensive set of tools not only improves engagement but also helps in retaining customers effectively.

Media

Media

Integrations Supported

Integrations Supported

BigCommerce
HubSpot CRM
HubSpot Customer Platform
LiveChat
Magento
Shopify
WooCommerce
Zapier
Zendesk
Zoho CRM

API Availability

API Availability

Has API

Pricing Information

Pricing not provided

Pricing Information

Free
Free Plan
Basic $29
Plus $99
Pro $495
Enterprise
Free Version
Free Trial Offered?

Supported Platforms

SaaS

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
Chromebook
Linux

Customer Service / Support

Standard Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Online Training

Training Options

Documentation Hub
Webinars
Online Training

Company Facts

Organization Name

Openstream

Date Founded

2000

Company Location

United States

Company Website

www.openstream.ai/

Company Facts

Organization Name

Ometrics

Date Founded

2002

Company Location

United States

Company Website

ochatbot.com

Categories and Features

Chatbot

Not specified

Conversational AI

Not specified

Categories and Features

AI Chatbots

Not specified

AI eCommerce

Not specified

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Virtual Assistant

Conversational Marketing

Appointment Scheduling
Chatbot
Lead Distribution
Lead Qualification
Product Recommendations

eCommerce Personalization

A/B Testing
Abandoned Cart Email
Offers & Discounts Notifications
Product Recommendations
Reporting / Analytics

eCommerce Tools

Not specified

Live Chat

Proactive Chat
Website Visitor Tracking

Upsell & Cross-Sell

Not specified

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