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What is Operator Connect for Microsoft Teams?

Intrado's Operator Connect Connect serves as a certified phone system for Microsoft Teams and is recognized as an official Microsoft direct routing partner. This versatile platform allows users to chat, make calls, and conduct meetings seamlessly in a single interface. For those seeking more commercial flexibility and service in regions not serviced by Microsoft, Operator Connect presents a cost-effective alternative to traditional Microsoft calling plans. Additionally, businesses can utilize their own SIP solutions to enhance international connectivity. With Intrado's cloud-first approach, local gateways can be eliminated, leading to significant savings on costly PRI circuits and ensuring optimal uptime. Furthermore, Intrado is capable of supporting a broad range of services and can integrate effortlessly with existing carrier partners or PBX systems, all without the necessity for new hardware. We also provide licensing options for Microsoft Teams and Microsoft 365, allowing you to explore the full potential of these widely-used business solutions. By leveraging integrated communication solutions, your organization can achieve greater synergy in its operations. To streamline communication, consider adopting a comprehensive suite that consolidates all your calling, collaboration, and contact center needs under one provider. This approach not only simplifies your business processes but also enhances overall efficiency and effectiveness in communication.

What is Callroute?

Callroute streamlines the entire process of provisioning users for Microsoft Teams, minimizing the risk of manual errors while conserving valuable time. By automating essential policies related to Calling, Meeting, and Chat, it simplifies the user onboarding experience. This automation alleviates the burden of repetitive tasks that arise when integrating a new team member, such as assigning a phone number, providing a Microsoft license, granting access to various channels, and placing them in a queue. Ultimately, this leads to a more efficient workflow and allows teams to focus on more critical activities. Embracing such automation can significantly enhance overall productivity within the organization.

Media

Media

No images available

Integrations Supported

Microsoft Teams
Microsoft 365

Integrations Supported

Microsoft Teams
Microsoft 365

API Availability

Has API

API Availability

Has API

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Pricing Information

Pricing not provided.
Free Trial Offered?
Free Version

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Supported Platforms

SaaS
Android
iPhone
iPad
Windows
Mac
On-Prem
Chromebook
Linux

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Training Options

Documentation Hub
Webinars
Online Training
On-Site Training

Company Facts

Organization Name

Intrado

Date Founded

1986

Company Location

United States

Company Website

www.intrado.com/en/cloud-collaboration/calling/hoot-connect

Company Facts

Organization Name

Callroute

Company Location

United Kingdom

Company Website

www.callroute.com

Categories and Features

SIP Trunk

Automatic Fail-over Routing
Call Data Records
Caller ID
Disaster Recovery
International Numbers
Multiple DID Options
PSTN Forwarding
Toll-Free Numbers
e911

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

Categories and Features

Unified Communications

Audio / Video Conferencing
Calendar Management
Call Recording
Call Routing
Chat / Messaging
Fax Management
File Sharing
Mobile Access
Multi-User Collaboration
Voice Mail

User Provisioning and Governance

Access Governance
Access Verification Workflow
Audits / Reports
Automatic Provisioning / Deprovisioning
Delegated Access Authorization
Identity Synchronization
Lifecycle Management
Multi-Factor Authentication (MFA)
Password Management
Policy Enforcement
Single Sign-On (SSO)
User Self-Service

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