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What is OpsFusion?

OpsFusion is an easy-to-navigate platform tailored for on-call scheduling and alert management, aimed at teams that need reliable incident escalation without the intricacies and expenses typical of larger enterprises. While many existing on-call solutions are designed for big companies and come with intricate pricing and dedicated procurement processes, OpsFusion simplifies this with a flat rate of $10 per user each month, which encompasses all features without tiers, hidden fees, or the necessity for a sales consultation to start using the service. The platform allows users to create flexible on-call rosters—ranging from daily to weekly or fully customized arrangements—and to implement multi-tiered escalation protocols, ensuring alerts are sent to the right team member via email, SMS, or voice call, complete with automatic follow-ups should an alert be missed. Furthermore, OpsFusion includes a built-in mute feature to prevent incessant notifications during an ongoing outage resolution. Teams looking to sync with their existing monitoring tools can take advantage of various available integrations, allowing alerts to be sent directly from the application, while comprehensive metrics and audit logs help in tracking performance. To facilitate onboarding, OpsFusion provides a risk-free 30-day trial that allows users to send up to 100 alerts without requiring a credit card, making it simple for teams to explore the platform's capabilities. This trial offers a great opportunity to assess the effectiveness of OpsFusion in enhancing incident management processes.

What is Notification Delivery System?

The Notification Delivery System functions as an internal alert system and desktop notification service that is deployed on-site, tailored for organizations that need quick, prominent, and centralized communication. It proficiently delivers alerts regarding outages, maintenance, urgent communications, and operational updates to both workstations and display screens. Originally developed for the healthcare industry, this platform is also suitable for a wide range of other entities, such as public agencies, manufacturing businesses, logistics teams, information technology departments, and any organization with multiple locations that can benefit from improved communication. Its adaptability positions it as a vital resource for boosting efficiency and enhancing response times during emergencies, ultimately fostering a more connected and informed workforce. As a result, organizations can ensure timely and effective communication across all levels.

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Integrations Supported

Additional information not provided

Integrations Supported

Additional information not provided

API Availability

API Availability

Pricing Information

$10/user/month
Free Trial Offered?

Pricing Information

€1,490/year

Supported Platforms

SaaS

Supported Platforms

Windows
On-Prem

Customer Service / Support

Web-Based Support

Customer Service / Support

Web-Based Support

Training Options

Documentation Hub

Training Options

Documentation Hub
Online Training

Company Facts

Organization Name

OpsFusion

Company Location

United States

Company Website

opsfusion.cloud

Company Facts

Organization Name

JNL Software

Date Founded

2011

Company Location

Poland

Company Website

www.jnlserwis.pl/en/powiadomienia/index.html

Categories and Features

IT Alerting

Not specified

Categories and Features

IT Alerting

Alert Noise Reduction
Alert Routing
Incident History Audit
Multi-User Alerting
Multiple Alert Types

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