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What is Optanik Support?
Optanik Support operates as a cloud-based help desk tailored for IT service providers and internal teams, merging email inquiries, a customer portal that doesn't require accounts, Optanik Need Help submissions, and tickets from fleet automations and alerts into a cohesive and easily manageable queue. Team members can assign tickets to specific departments or distribute them evenly, categorize issues effectively, utilize pre-defined email templates, and generate reports to enhance operational efficiency. Accessing Support, Keyring, and OptaMeet is simplified with a single email and password combination, promoting user convenience. When a ticket is submitted, users can conveniently link an endpoint by providing its serial number with the initial request. Within a ticket, staff have the ability to isolate a specific device on the Optanik Network or arrange and adjust an OptaMeet meeting as required. Furthermore, OptAi has the capability to transcribe meetings that are scheduled through tickets, adding summaries to internal notes for future reference. The service package also features a REST API, MCP, and webhooks for additional integration options. While requesters can access the service for free, technician seats are available for $10 per month, providing affordable solutions for organizations. To utilize inbound email-to-ticket functionality, a paid Optanik endpoint or a $10 monthly owner seat is necessary; however, the owner seat is complimentary when purchasing at least one paid endpoint, offering a flexible pricing structure to accommodate varying needs. This well-rounded setup not only streamlines the support process but also significantly boosts communication and collaboration among team members, ensuring a more efficient workflow overall. By enhancing user experience and operational capabilities, Optanik Support positions itself as a vital tool for modern IT management.
What is OptaAI Studio?
OptaAI Studio is a powerful AI-driven platform built to elevate sports storytelling across every stage of content creation. Leveraging Opta’s extensive live and historical sports database, it delivers instant access to meaningful insights. The platform removes the friction traditionally associated with sports data research. Opta Search allows creators to quickly surface trends, rankings, records, and comparisons using AI-assisted queries. Opta Live enhances real-time coverage with low-latency data, automated insights, and collaborative support from expert analysts. This makes it easier to explain and enrich the action as it unfolds. Opta Graphics enables fast production of visually engaging, on-brand graphics tailored for multiple platforms. Together, these tools help creators move from idea to publication with speed and confidence. OptaAI Studio reduces the pressure of live analysis by improving accuracy and responsiveness. It supports pre-game, in-game, and post-game storytelling workflows. The platform is designed to grow fan engagement and strengthen audience loyalty. OptaAI Studio helps turn sports data into stories that resonate.
API Availability
Has API
API Availability
Pricing Information
$10/technician/month
$10 per technician per month, billed monthly. Requesters can submit tickets for free. Inbound email-to-ticket requires either a paid Optanik endpoint or a $10/month owner seat. The owner seat is free with at least one paid Optanik endpoint.
Free Version
Pricing Information
Pricing not provided
Supported Platforms
SaaS
Supported Platforms
SaaS
Customer Service / Support
Not specified
Customer Service / Support
Web-Based Support
Training Options
Documentation Hub
Training Options
Not specified
Company Facts
Organization Name
Optanik
Date Founded
2026
Company Location
United States
Company Website
optaniksupport.com
Company Facts
Organization Name
Stats Perform
Company Location
United States
Company Website
www.statsperform.com/optaai-studio/
Categories and Features
Help Desk
Not specified
Categories and Features
Content Creation
Not specified