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What is OrderSync?

OrderSync is a sophisticated order ingestion platform that employs artificial intelligence, specifically tailored for B2B distributors and retailers. It is capable of handling purchase orders in a variety of formats, such as EDI, PDF, email, and fax, while leveraging AI to meticulously analyze and validate each order's accuracy. By detecting errors prior to their entry into your ERP system, it guarantees that only verified data is automatically synchronized. The pricing structure for enterprise solutions starts at $1,000 monthly, along with additional charges contingent on the volume of orders processed. In addition, the service offers customized integrations and onboarding support to improve the overall user experience. This all-encompassing platform is particularly suited for businesses aiming to optimize their order management workflows efficiently, thereby enhancing productivity and reducing operational risks.

What is Decision365?

Orders originate from a variety of platforms and come in numerous formats, which can complicate the processing workflow. Decision365 simplifies the cumbersome task of manually reviewing these orders, making the process much more efficient. Whether an order is placed via a website, EDI, or a PDF document, Decision365 adeptly interprets the data and organizes it neatly within Outlook for easy access. Upon receipt of each order, Decision365 conducts an analysis and inputs the relevant information into Outlook, highlighting any exceptions or discrepancies for quick resolution. Users have the ability to personalize visual cues by setting rules that change fonts and colors for different order lines. For example, using red Calibri may indicate that an item is unavailable, while blue Times New Roman could point out a pricing discrepancy. Additionally, you can define criteria to determine when an order necessitates extra scrutiny. With Decision365, potential issues are identified right away—before order acceptance and prior to its entry into your ERP system. This streamlined method guarantees that clean orders are processed more quickly and easily through your operations. Consequently, this leads to a significant enhancement in overall efficiency, positively impacting the entire workflow and ultimately contributing to improved customer satisfaction.

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Integrations Supported

Integrations Supported

Microsoft Outlook

API Availability

API Availability

Pricing Information

$1000/month + per order

Pricing Information

Pricing not provided

Supported Platforms

SaaS

Supported Platforms

SaaS

Customer Service / Support

Standard Support
24 Hour Support
Web-Based Support

Customer Service / Support

Standard Support
Web-Based Support

Training Options

Documentation Hub
Online Training
On-Site Training

Training Options

Not specified

Company Facts

Organization Name

OrderSync

Date Founded

2024

Company Location

United States

Company Website

ordersync.io

Company Facts

Organization Name

Decision Resources

Date Founded

1978

Company Location

United States

Company Website

www.decision.com/products/decision365/

Categories and Features

Order Management

Not specified

Categories and Features

Order Management

Not specified

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